Traplo

i have hp envy dv7 notebook pc windows 10 home 64 bit when ransomware alert went out, long update started in computer.  when done, no longer had sound.  have spent 6 hours looking had free download. i've done of fixes suggested.      hi john,     it's possible recent update affected sound drivers. we'd learn more concern provide proper resolution. have few questions you:   have checked status of sound drivers in device manager? there errors or yellow exclamation points? check, click start , type   device manager , , press enter . click drop-down arrow beside audio inputs , outputs . posting screenshot of well.   since mentioned you've tried troubleshooting concern, steps have done far? please list them move on next step.   Windows / Windows 10 ...

here deal, question above a critical question me, should update build because current build "version 10.0 (build 10240)" , have problems installing , update build including "77% stuck".i need advice catch other fellow windows operators .if problem can occur on specific pc laptops, here laptop ( toshiba satellite c55-b5201) the current public release id 14393.693. if want there use media creation tool.  read instructions. media creation tool us; https://www.microsoft.com/en-us/software-download/windows10 this gets 14393.0 , can update 14393.693.  may number of updates. make sure have no 3rd party antivirus, security, cleanup programs installed.  if uninstall tool.  not disable. also remove attached items connected usb, sd card, etc. Windows / Windows 10 / Win...

hello, new surface book click on windows updates keeps saying "couldn't connect update service" store cannot download app keep getting error code 0x80248014 every app trying download i have gone through variety of steps try , resolve these are windows 10 update troubleshoot stop wuauserv rename softwaredistribution folder , start wuauserv manually reset windows updates components tried sfc , dism am not sure on next wouldn't expect out of brand new out of box product any great thanks paul ***post moved moderator appropriate forum category.*** i have spoken microsoft advised try following software repair tool http://aka.ms/softwarerepairtool-kbarticle however did not work, told me if doesn't succeed return surface book replacement. not ideal solutions maybe problem surface book or factory install , there continually problems.  microsoft did support replaceme...

hi,  after experiencing problems windows updates failing complete on build 1511 windows 10 pro system uefi bios due having upgraded win 7 mbr partitions, followed instructions here  and installed clean version of 1703, intending restore old system image on top old system gpt partition layout.  however, although 1703 installed fine, when go system restore restore image, fails error 0x8007065e "data of type not supported".  i'm stuck working pretty useless version of windows 10 none of software or settings!  i've tried searching solutions 0x8007065e error, nothing comes up, advice appreciated.  hi steve, your windows 10 question more complex typically answered in microsoft answers forums. better suited i t pro audience on technet . please post question in t echnet windows 10 forum error code: 0x8007065e . however, of our community members may able case. l...

i'm using build windows 10, version # 1607 (os build  14393.953) and there no such schedule option. under settings - update & recovery - windows update - advanced options there "choose how updates installed" dropdown have set "notify schedule restart," other option being "automatic." there no way can choose when restart after automatic updates. cannot set time let 3:00am not lose work happens hate windows , microsoft microsoft touches goes bad! lose work @ 3:30pm…  i hate windows looking replacement if costs me more money! i'm using build windows 10, version # 1607 (os build  14393.953) and there no such schedule option. under settings - update & recovery - windows update - advanced options there "choose how updates installed" dropdown have set "notify schedule restart," other option being "automatic." there no way can choose when resta...

got problem updating system gets 89% install keeps coming error code 0x80070570 have tried of answers on community nothing  suggested works. cannot reset think option clean install unless knows solution  hi, try deleting c:\windows\softwaredistribution\download. should fix issue. let know if resolves issue. regards. Windows / Windows 10 / Windows update, recovery, & backup / PC

system 64-bit , updates 32-bit, updates not working , fail.  how fix problem.  ever since latest update windows 10 system has put system 32-bit , not 64-bit.  fine before new update.  how fix major problem? Windows / Windows 10 / Windows update, recovery, & backup / PC

hi i've been having trouble computer , every time put disc in nothing happens (music , game disc) can hear computer spinning it's working nothing ever pops on screen. can please help? hello eric, based on information have provided on post, may need further investigation. assist better, we'd know following: were there recent changes on device? have installed software? what troubleshooting steps have done far? we'll keep eye out response. Windows / Windows 10 / Family / PC

i'm trying install windows on new pc 32gb flash drive , each time gives me error code  please note, need have 12 gbs of free space on local hard disk. also, try formatting thumb drive ntfs try again. you can try downloading iso file directly, use rufus create bootable copy: how download official windows 10 iso files   updated how prepare bootable install media windows 10 - dvd, usb or sd card Windows / Windows 10 / Install, upgrade, & activate / PC

i haverecently experienced problems computers hardware. i'm far expert, understood, drive containing windows had wiped. after received pc again, said windows wasn't activated. no longer had licence key got computer, consulted on phone , told me buy new licence key, did. went settings>activate windows. it's telling me copy isn't genuine. click change product key option, , input new licence key, confronted error message 'the product ke entered did not work. check product key , try again, or enter different one. (both suggestions followed, had accidentally purchased twould new licence keys) error code:0x80041023 what should do? thank you, samuel stork  it sounds have wrong edition installed. need download edition of windows 10 bought license for. suspect key have pro, because if had pro installed, accept key. if had home installed, upgrade pro. step 1: download windows 10 home: https...

how install store app thanks giving more information ian. since app not loading, may due windows store cache being corrupted. check this, suggest run windows app troubleshooter here . try automatically fix issues windows apps or @ least, give more information issue. if running troubleshooter doesn't resolve issue, suggest running powershell command below administrator in command prompt . this, right-click on start menu icon , select command prompt (admin) : powershell -executionpolicy unrestricted -command "& {$manifest = (get-appxpackage microsoft.windowsstore).installlocation + '\appxmanifest.xml' ; add-appxpackage -disabledevelopmentmode -register $manifest}"  after running command, should able run windows store app again. if not, feel free post more information or send screenshot if encounter error codes can troubleshoot further. Windo...

i have been using microsoft money several years. having purchased computer windows 10 after programme similar can run on windows 10. have looked @ several sites not got answer. have tried money sunset not compatible. web search: best personal finance program windows 10 Windows / Windows 10 / Microsoft Store / PC

respected sir/madam                      i have informed  my sound card device in motherboard cannot work. buy external sound card named "pci soundcard ". in got in cd. company of sound card enter. cannot install it. didn't know how install it. so,what can it. name abhinav gera. 14 years old. love play games on computer without audio device cannot perform games play. in computer window 7 upgraded. so, please respected sir/madam.please tell me urgent. computer had 6 years above me. please install driver of audio device cd. thank you yours truely , name = abhinav gera class= 10 from = patiala, punjab , inida pincode = ***personal information deleted moderator. please see microsoft community asked questions more information on how can protect privacy.*** ***post moved moderator appropriate forum category.*** hello abhinav, ...

hey wondering if there way can install windows without losing data. 1 key thing note cannot boot windows going clean install because got new parts (mobo, cpu). however, still have data on hard drive not want lose. have files backed on usb .wim files. also, windows on hard drive cannot boot. make new partition on installation menu or do else? hello, regarding concern, try fixing using bootrec.exe in windows recovery environment. visit this link more information. let know happens after trying run said executable program. Windows / Windows 7 / Devices & drivers

i using ie 11 on win7 explorer keeps stopping warning box "explorer has stopped working" have run ckdisc, tweakbit repair,ccleaner. nothing has fixed problem. hi,   follow up, we'd know if still need assistance issue.   we're looking forward response. Windows / Windows 7 / Network & internet

i have windows 7(64 bit) device(hp elitebook 8460p). few days shows autodimming @ times such when entering desktop, opening new tab(after few seconds brightens back). annoying. have searched in several articles , indicates there not option auto dim in power options. hope u can me. in advance. ***post moved moderator appropriate forum category.*** found same issue you, posted way on 2010. guess can you,  turning off windows 7 auto-dimming on desktop , maybe it's on settings. hope helps. Windows / Windows 7 / Performance & system failures

windows 7 acer aspire laptop hi, i started running disk check , repair yesterday , gets midway through part 4 of 5 , restarts without warning. it's 24 hours later , it's on 3rd or maybe 4th run through.  it hasn't shown concerning messages while running if it's restarting on own there funky going on. i hate hard reboot it's looking have manually stopped somehow. safest method shut down lowest risk files? there stage that's safer interrupt? thanks! pennopoly hi pennopoly, for helpful information on how can fix issue chkdsk restarting, can refer mark l. ferguson 's post clicking link . keep posted. regards. Windows / Windows 7 / Performance & system failures

hi, i have had problem quite while now, has got whole lot worse since recent windows update. not sure whether have one, or possibly two, separate problems. some time ago noticed laptop , inexplicably started waking sleep while lid down @ entirely random times. (what don't know!) , go sleep. occasionally, try reboot, seemed unable start properly, sit hard disk chundering away @ maximum capacity fan @ maximum , laptop very, hot until held power button down hard shutdown. when pressed power button again notification windows not shut down properly, restart normal. since recent windows update, laptop wakes every single morning (i don't think @ same time) , unsuccessfully reboots. if don't close down gets hotter , hotter, point worried that fire risk! way prevent shut laptop down. pain because damn thing takes long start , become usable state! does have idea how can stop from: (1) waking sleep mode, (2) restarting after unautho...

i need help! i have somehow managed lock myself out of main admin user account on samsung laptop. a few weeks before happened, created password 1 , account active on pc, then, after becoming frustrated having enter code everytime, decided remove password. ok..this did whatever did me current dilema! so, after deactivating password, changed username , picture, created 'guest' user account - denied administrative authority.. selected 'save' button presented 'restart pc save these settings pop-up window', agreed , after pc rebooted, given option of 2 user accounts(normal , expected)..i chose usual account, renamed , new picture - asked enter password, had deactivated.....!!!! no matter how many times try possible passwords have used, still cannot regain access main account , therefore forced use 'guest' account - has no administrative authority. i stuck!!!  i need help!!! please, anyone...:) ...

using windows 7 pro , trying install security patch kb4012212 not installing. seeing on screen is searching updates on computer , not changing. if stuck searching updates.  kindly help? hello, making sure computer updated can keep information safe. can manually download windows 7 update following these steps: step 1: enabled hidden administrator open command prompt . type net user administrator /active:yes hit enter . you should see message command completed successfully. log out log in using hidden admin. step 2: manually download updates go site . under  affected software , vulnerability severity ratings , can find updates windows 7 . click on applicable 4012212 update (windows 7 32-bit systems or windows 7 x64-based systems ). download two updates windows 7 . after download, restart pc . step 3: run scan , updates run anti-virus scan . install updates downloaded. step 4:...

hi,good day. serached online; found ambiguous answers questions. i'll appeciate, if kind enough email me correct/specific answers,please(os:windows-7): (1)does windows-updates speed pc? (2)for e.g,when install program/app,it consumes free space of c-drive;  now,my qu is; these windows-updates programs? each day,w/updates of about  1gb being installed; so,my c-drive's free-space reduced 1 gb; right,please? (3)is there end of these updates? or it's unlimited? if so,then i'll end less free-space on c-drive. not make pc run slow? (4)does"windows installer cleanup utility'work on windows-7(x64) -capt.russel(email: *** email address removed privacy ***) 1. sometimes, not. 2. no, if run disk cleanup & select cleanup system files  option on regular basis. 3. extended support (and updates) win7 continues through 14 january 2020. updates don't make pc run slowly. 4. windows in...

have used toshibas satellite l445d laptop cleaned , has windows 7 professional sp-1 on it.  went update computer first time , got 50 or 60 updates , ran through should have.  later went , checked more updates , surprise said there 211 more told computer go ahead update ....9 hours later told me installing #143 of 211 ... ok left go work ... came home lunch 5 hours later , said installing #142 of 211.   come on .... don't dare shut thing down i? can pause or stop update , take different approach (smaller bunches of updates) maybe?  i've been servicing , working on computers 20 years , haven't felt caught between rock , hard place.  have suggestion? i have used toshibas satellite l445d laptop cleaned , has windows 7 professional sp-1 on it...                answer-by-number: 1. when did purchase used computer?...

rotate arrows active not, image spin cant im right side so.   if controls greyed out don't have permissions edit picture. if sent image, try making copy of , editing copy. otherwise, follow these steps: 1. go computer , find drive picture on (probably c:) 2. right-click drive , click properties 3. click on security tab , click edit next change permissions 4. in "group or usernames" box click on pc\users where "pc" computer name 5. check box allow full control . click ok close dialog boxes. you several pop-ups tell "access denied". need "skip all" or similar. should able rotate photos now. Windows / Windows 7 / Programs

my camera takes videos in mov format. goood program converting videos of mov format mp4 format? can help? thanks, ivan you're welcome, free version should have been more sufficient. Windows / Windows 7 / Programs

have toshiba labtop , cant getpicture when plug hdmi labtop , hdmi on tv(sumsung lcd) 1. make sure source selected on tv on hdmi 2. on laptop press, winkey + p - should see option below, choice you. duplicate - you'll see same display on both laptop , tv second screen - your tv work display, , laptop display blank Windows / Windows 8 / Devices & drivers

i switched galaxy s5 galaxy sj7 had on 300 photos , videos on sd card. when unmounted sd card s5 , inserted sj7, of media not able viewed...i can see error message know on sd card can not view them not on pc. need there app allow pc or mobile read file type or support files view? please if have solution....email directly to: *** email address removed privacy *** moved community participation center i switched galaxy s5 galaxy sj7 had on 300 photos , videos on sd card. when unmounted sd card s5 , inserted sj7, of media not able viewed... i can see error message know on sd card can not view them not on pc. need there app allow pc or mobile read file type or support files view? please if have solution....email directly to: *** email address removed privacy *** hi, the galaxy sj7 uses android 5.1.1"lollipop " samsung galaxy j7 - wikipedia have contacted samsung support a...

delete hi, your question outside scope of community. i suggest repost question in sbs forums. https://social.technet.microsoft.com/forums/en-us/home?forum=smallbusinessserver "windows small business server 2011 essentials online help" https://msdn.microsoft.com/en-us/library/home-client.aspx technet exchange forums. https://social.technet.microsoft.com/forums/exchange/en-us/home?category=exchangeserver technet forums: https://social.technet.microsoft.com/forums/en-us/home or msdn forums: https://social.msdn.microsoft.com/forums/en-us/home cheers. Windows / Other/Unknown

hi need know download link downloading windows 2003 latest ms patches.kinldy in directing right link can latest patches win2003 server os hello suresh. i'm nerd, not expert, of these useful? good hunting. Windows / Other/Unknown / Install, upgrade, & activate

i have lenovo computer , use windows 8. i use yahoo.com business emails.    today started getting email messages show retruned emails not deliverable    (mailer deamon).   went on until received guess whole contact list approx. 387 listings. i didn't send emails out myself, started rolling in.       deleted of emails, now when send email out, comes undeliverable due suspicious activity. however if send same email i-phone don't have trouble.   feel corrupt desk top, but norton protection shows well? any suggestions?   hi kenny, for isolate issue, allow know more information. how access yahoo email? using email client? have done updates computer prior issue? what browser did use in accessing site? have tried using browser? have tried clearing caches on computer? we wait reply. regards. ...

my phone doesn't connect laptop i'm using lenovo vibe k4 note 7010 a48. about 1 week ago hasn't no problem  but can't see phone drive in pc hello, to assist better concern, suggest contact phone manufacturer, or post on forum regarding driver. regards. Windows / Windows 8.1 / Devices & drivers

i have hp envy windows 8.1, i'm trying play video game, however, first error message missing api-ms-win-crt-runtime-l1-1-0.dll. after which, uninstalled every version of microsoft visual c++ (several versions 2008-2015) and attempted reinstall c++ 2015, error code 0x80240017, unspecified error. however, can install c++ 2013, says missing mscvp140.dll or api-ms-win-crt-runtime-l1-1-0.dll. i check updates windows several times, , gives me exact same 2 updates. believe problems visual c++ 2015 connected windows modules installer missing, , when in services.msc, it's not there. upon using command prompt scan corrupted system files (via sfc /scannow) error stating windows resource protection cannot perform action. cannot install windows installer redistributable either, because of error windows modules installer.  unfortunately system restore points made after issue came up, , i'm trying find easiest method fix this, full system restore an...

hi , in advance taking time check post out! on sidenote, sort of... leapt dealing problem on own. searched as possible , did things best of ability. so few days ago noticed random black box popping few seconds every , on screen. upon further investigation, realized empty command prompt box . started searching might , determined sort of spyware/malware or along lines of that. i'd assumed culprit might've been torrent file stupidly downloaded. didn't quite know @ time when saw file sitting there deleted it. so here's did: i had avg scan sd card , laptop several times , thoroughly possible. sure enough, nothing came up. so downloaded malwarebytes , had scan laptop. several pup's came , took care of well. had scan sd card , seemed alright. i rescanned system few more times , did factory reset. after factory reset used built in option thing create recovery partition on usb in case. windows 8.1 laptop didn't come cd. once did ...

replaced hard drive 3 days ago due hard drive freeze, after installing new 1 installed windows 8 , created new password, has been ok last 2 days morning says password incorrect. know new password wrote down making sure noted upper , lower case , symbols, tried several times still no luck. tried old password , won't work either. since can't on how access password change hi, " what if forget windows 8/8.1 password" http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1tc=windows-8 if you've forgotten windows password, there several ways retrieve or reset it: if pc on domain, system administrator must reset password. if you're using microsoft account, can reset password online. more info, go reset password webpage. if you're using local account, use password hint reminder. if you've tried these suggestions , still can't sign in: if h...

i have windows 8.1 64bit .. in 2015 when first got laptop , downloaded directx site frequent .. been trying install , update directx week , keeps telling had problems updating , saying need check windows folders .. did search directx_log , nothing .. suggestion's ?  ***post moved moderator appropriate forum category.***   hi dawn, we can see here having issues updating directx. having said that, doing troubleshooting steps isolate causing problem. before proceed, may know following: any changes made on computer prior concern? what troubleshooting steps have tried far? can send screenshot error message getting when trying update directx? note: please not include personal information. Windows / Windows 8.1 / Install, upgrade, & activate / Down...

so bought new computer replacing 8 yr old machine. for few years have used (and liked) windows live mail.  change in air apparently and new machine seems want me use mail. i don't mind change....but having hard time figuring out ins , outs of it.  thing giving me pain contacts part of it.  if email comes in..and want save contact...i cant seem able anymore (just 1 annoyance) contacts in general seem more of pain.  contacts stored in "people" app? mail seems basic...which again, fine........but confused how "people" app integrates mail now. is there can read clear up? signed confused bit hello, to address concern people app, kindly click link . let know how goes. Windows Essentials / Windows Live Mail / Email / Send...

okay got sims 3 game, , im trying run adminstrator not working says there restriction 1 app im trying install called "origin" dont know do. Windows Essentials / Movie Maker / Audio and video

i created video in windows movie maker , clicked file > save movie > recommended project. however, file name of video ("final video-take 2") displayed in final video when first starts, , whenever pause video. don't want file name displayed. how remove this? please scroll down on screen shot below see file name displayed across video. again, want remove display of file name. thank you! the filename of video appears in movie after playing 3 seconds , gone. when pausing appears , gone after 3 seconds. microsoft should address topic , users no way can remove because in program. in way useful , way not. Windows Essentials / Movie Maker / Settings and personalization

can let me know when winners of sweepstakes of oct & nov announced, of recent ones disclosed, for example  sweepstakes: fifa 18 icon bundle sweepstakes hi, if member of bing rewards, when daily offers see announcement of winner(s) of specific contests. a contest may end yet, there time consuming process of verifying eligibility, getting proper signatures, etc... before releasing prize entrant. members have been ruled ineligible receive reward there goes eligible member or may withdrawn. read rules of every contest enter. scroll down #7   "how claim prize". Bing / Other / Bing users and consumers

windows 15063 freezes @ 32% hi paul, there several reasons why issue happened on device while doing update. we suggest make sure internet connection established. in case connection good, know how many minutes have waited , did when froze? you can check , review our article issue, download , run our windows update troubleshooter on link . we wait response. regards. Windows / Windows 10 / Windows update, recovery, & backup / Phone

hello microsoft, i had create account tell update kb4016251. please view mcafee's kb update affects it. kb89029: https://kc.mcafee.com/corporate/index?page=content&id=kb89029 Windows / Windows 10 / Windows update, recovery, & backup / PC

i not able install windows anniversary update. everytime try it, error.  "there problems installing updates, we'll try again later. if keep seeing , want search web or contact support information, may help:" here's have tried.  i have cleaned c:/windows/softwaredistribution still can't install it. can't reset system either. hi jim, can tell error code getting? initial troubleshooting, let's see if the   windows update troubleshooter   can diagnose issue. we forward response. Windows / Windows 10 / Windows update, recovery, & backup / PC

hello, my pc running poorly , decided recovery reset. right after, ran through complications. i've been getting error message: error code: 0xc0000225   prompting use few options f8, esc or enter, however, when choose either options "it goes blue option screen" stock on screen. now, i've tried searching options , followed some, creating usb windows tools windows 10, have not been successful.  can help? i've been trying hours no results. any insight, instructions correct issue appreciated. (ps ran win 8 .. had use usb upgrade win 10) -vdemitry hi, address concern regarding error you're getting, kindly click link and follow steps provided jessen p on november 16, 2015. keep posted result. Windows / Windows 10 / Windows update, recovery, & backup ...

the previous version of windows 10 working perfectly. after updating (which took more 1.5 hours!), touch scroll stopped working. (even clicks bit shaky, doesn't work well, i.e. clicks don't happen when button below touchpad pressed.) what's worse lenovo y580 doesn't release drivers windows 10, , using earlier driver working on windows 7. however, after update seems have stopped! what's installed lenovo pointing device synaptics version 19.0.9.5 , windows says up-to-date driver. does know how fix this?  update:  i have rolled to microsoft windows [version 10.0.10240] , touchpad scroll works.  the question microsoft then changed between microsoft windows [version 10.0.10240] and windows 10.0.10240.17202 invalidates aforementioned synaptics driver?  regards hi zetret,     as per checking lenovo, seems y580 lenovo ideapad can support windows 7 window...

i got notified windows 10 pro not todate i'm on 10... new 1 14... tell me should update anyway don,t want take risk to answers post should include minimum information. 1.  device type. ie pc, laptop, tablet, surface. 2.  os type, home, pro, etc 3.  current build.  go settings, system. about.  xxxxxx.xxx 4.  have kept updates? Windows / Windows 10 / Windows update, recovery, & backup / PC

for past week pc has been trying update itself, sticks @ 12% (at least observed, go bed after hour) , gets bored of waiting , reboots.  in morning @ pc , yet again nagging me restart install updates. when check "update" section of windows says: "there problems installing updates, we'll try again later. if keep seeing , want search web or contact support information, may help: update history" i click button , last entry is: update windows 10 version 1607 x64-based systems (kb3150513) successfully installed on 15/03/2017 there no failed updates there. no error code , nothing go on. not update trying install, each night tries install update , reboots pc fail again. can't seem find in labyrinth of event viewer, don't know time error logged, or category. can't find 'update' section in there. nothing stands out in administrative events section, common dcom stuff. i running windows 10 pro, v160...

hello have problem ,since updated wins 10 there problems installing updates, we'll try again later. if keep seeing , want search web or contact support information, may help: (0x8024402f) hello have problem ,since updated wins 10 there problems installing updates, we'll try again later. if keep seeing , want search web or contact support information, may help: (0x8024402f) hi there, i solved problem uninstall last update did( last 1 on update history) : go control panel-programs-programs , features -installed updates hope u :) Windows / Windows 10 / Windows update, recovery, & backup / PC

hello i'm using lumia 54 , whatsapp updated. uploading pictures on whatsapp has become difficult, whenever try upload picture on whatsapp, picture collection becomes blank, see squares pictures supposed shown pictures don't appear. doesn't mean cant upload picture problem find difficult uploading target picture since pictures blank , cant see them. have trial , error desired picture want upload. can please help. frustrating, can help? Windows / Windows 10 / Install, upgrade, & activate / Phone

i looking installing driver, , have not been able find on ms resources online. email has been running quite , freezes. (yahoo) i need quite clear directions driver does, , how go placing computer start , potentially problems loading or writing emails can eliminated. thank you. hi david, to better assist installation error, we'd clarify following: what exact error encountered when installing driver? what make , model of device? we'll waiting response. Windows / Windows 10 / Install, upgrade, & activate / PC

any questions please ask what software trying install , error(s) getting when try install it? please provide screen capture of error dialog seeing . . . Windows / Windows 10 / Install, upgrade, & activate / PC

i've upgraded  windows7 windows10,now crashed i've recovery laptop windows7,how upgrade windows10 again? when upgraded previous version of windows or receive new computer preinstalled windows 10, happened hardware (your pc) digital entitlement, unique signature of computer stored on microsoft activation servers. windows 7 or windows 8 genuine license running exchanged diagnostics key. anytime need reinstall windows 10 on machine, proceed reinstall windows 10. automatically reactivate. so, there no need know or product key, if need reinstall windows 10, can use windows 7 or windows 8 product key or use reset function in windows 10. if prompted enter product key, click 'i don't have key' , 'do later' from working computer, download , create bootable copy: step 1: how download official windows 10 iso files step 2: how to: perform clean install of windows 10 ...

hi bought dell computer delivered windows 10 home. bought windows 10 home->pro inplace upgrade running on pro. question is, if want clean install windows 10 later, how go it? installer detect have upgraded pro or there option enter upgrade key during install? fear detect windows 10 home oem license in bios , not offer install windows 10 pro, meaning have in-place upgrade again after installation. rather computer fresh-installed windows 10 pro beginning. if perform reset, reinstall windows 10 home. because got digital license windows 10 pro pack upgrade, can reinstall using activation troubleshooter.    open settings > update & security > activation > troubleshooter.     sign in microsoft account used purchase pro pack license.     after troubleshooting completed, windows 10 indicate digital license windows 10 pro has been found.     click acti...

after ver 1703 update cannot microsoft solitaire collection, money app, news app, app store ,etc. can reach microsoft edge though ***post moved moderator appropriate forum category.*** hi john, the challenge experiencing microsoft apps can occur due several reasons, such as, corrupt store files or settings. better assist concern, kindly answer following questions: are getting error messages? if yes, kindly provide exact error messages getting. what troubleshooting steps you've taken far? just clarity, pertaining windows store when mentioned "app store"? we forward response. Windows / Windows 10 / Microsoft Store / PC

hey, i'm trying o download , go store can't access it! it's opens app, when load says bad happened, unknown layout specified in manifest, don't know because i'vealready tried restarting , troubleshooting won't budge. had change region uk despite guernsey (where i'm located) being on list, store not work if have selected. Windows / Windows 10 / Microsoft Store / PC

evening folks, purchased pc daughter @ christmas , on trying download apps account, she's 9 years old child account me being admin, after pressing 'get' a dialogue box pops the 'get' tab greyed out rendering useless. no error code or tell me i've missed. i can download apps on account , have done wsreset , other suggestions found online. eternally grateful if tell me how rectify issue, thanks in advance, fergie. hi, to isolate issue, we'd clarify following information: did check application details appropriate child's age? have checked settings of family account regarding age limitations? we forward response. Windows / Windows 10 / Microsoft Store / PC

alright, so, have few questions. i'm on windows 7, , have multitude of malware scanners, such malware bytes, avast, , hitman pro, , few browser/startup scanners. recently, hitman pro has discovered 3 .dll files under name fs(.dll) , categorized malware. hitman seems reliable touchy scanner, scanned avast , malware bytes , found 0 results, scanning direct .dll files, which, way, under directory: c:\users\(my pc username)\appdata\local\temp, , under 3 files: hydd88c.tmp.1487195022 hyd5366.tmp.1487195971 hyd1898.tmp.1489503292 these folders seem related utorrent, have used in past. not explain recent rise of these .dll files are and under each of files, have directory, .dll files can found going through \hta\3rdparty\ on each. upon doing so, can find 2 files in each: the fs.dll file and .ocx activex control file, which, honest, not sure is, isn't registered malware scanners. i have looked these on web, no results on file info, saying sti...

can when graphic card not support directx11 in window7 ultimate 32bit.  my graphic card support directx10. not directx11. please me!!  hi harsh, what issues facing version have? you can take @ nithyananda j 's post on page . has mentioned way compatible version operating system. let know if need additional assistance. regards. Windows / Windows 7 / Devices & drivers

problem signature:   problem event name: bluescreen   os version: 6.1.7601.2.1.0.768.3   locale id: 16393 bccode: d1   bcp1: 0000000000000028   bcp2: 0000000000000002   bcp3: 0000000000000000   bcp4: fffff88001411b2d   os version: 6_1_7601   service pack: 1_0   product: 768_1 please upload no more 3 copies of dump files shared files onedrive link here   the dump file created @ c:\windows\minidump. may need change settings in windows able see file. show hidden files type folder options in search box above start button , select view, advanced settings , verify box before "show hidden files , folders" checked , "hide protected operating system files" unchecked. may need scroll down see second item. should make box before "hide extensions known file types" not checked.   what computer make , model? if not branded computer m...

hello! alienware laptop has started connect , disconnect wifi @ house. tells me i'm unable connect, , troubleshoot , "intel wifi technology" icon comes , tells me adapter working again. happens @ least 10 times day, restarting doesn't help. when troubleshooting done, tells me "a network cable broken or interrupted" , fixed, , reconnected internet, doesn't last long. edit: "intel wifi technology" notification says "adapter not found". after troubleshooting/letting computer fix it, tells me "adapter available", in case means anyone. hi hannah, this issue possibly occur due system conflict. found thread has same concern intermittent connection. please refer , follow troubleshooting steps provided mohammad_imran's on thread . we're here assist if need further assistance. Windows / ...

my os: windows 7 64 bit ultimate desktop. motherboard model:  970-gaming - amd (ms -7693) live update 6 - version: 6.2.0.06 after msi - live update upgrade on realtek drives (suggested live update) few days ago, sound blaster cinema 2, couldn't detect audio devises, app inactive like.  don't know do. system restore cannot recover application on normal state. days of web search and  even original motherboard's dvd won't start (failed load hardware monitor driver! program must run administrator) . right-mouse click "run administrator" doing same. the  sound blaster cinema 2  file downloaded support msi site , won't start, setup.exe nothing!  i tried uninstall "realtek , sound blaster cinema 2"* drives , re-install them, without desired results.  (* can't re-install @ all!) •  my pc report file here   - or -  this one help me please, format worst case me now. ...