Windows store issue. - Microsoft Community

evening folks,

purchased pc daughter @ christmas , on trying download apps account, she's 9 years old child account me being admin, after pressing 'get' a dialogue box pops the 'get' tab greyed out rendering useless. no error code or tell me i've missed. i can download apps on account , have done wsreset , other suggestions found online. eternally grateful if tell me how rectify issue,

thanks in advance,

fergie.

hi,

to isolate issue, we'd clarify following information:

• did check application details appropriate child's age?
  
• have checked settings of family account regarding age limitations?

we forward response.

Windows / Windows 10 / Microsoft Store / PC