i have hp envy dv7 notebook pc windows 10 home 64 bit
when ransomware alert went out, long update started in computer. when done, no longer had sound. have spent 6 hours looking had free download. i've done of fixes suggested.
it's possible recent update affected sound drivers. we'd learn more concern provide proper resolution. have few questions you:
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have checked status of sound drivers in device manager? there errors or yellow exclamation points? check, click start, type devicemanager, , press enter. click drop-down arrow beside audio inputs , outputs. posting screenshot of well.
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since mentioned you've tried troubleshooting concern, steps have done far? please list them move on next step.
Windows / Windows 10 / Windows update, recovery, & backup / PC
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