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Showing posts from September, 2014

Tablet mode - Microsoft Community

i have surface pro 4. typing physical keyboard came it. however, every time try switch tablet mode, touch feature seems unresponsive. have tried everything. every time take keyboard off, won't let me touch okay tablet mode. set 'don't ask me , switch', touch feature still doesn't seem work. how solve this? ***post moved moderator appropriate forum category.*** hi noah, this issue may have occurred due driver issues or system conflict. isolate issue further, kindly answer following questions below: which build , version have on windows 10? have checked if drivers updated? which display driver have? kindly can assist accordingly. Windows / Windows 10 / Windows Ink & touch / PC

Backup Windows 7 from my Windows 10 PC - Microsoft Community

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hey. need on backing windows 7 files , setting windows 10. tried backing them , scheduling backup far nothing has been backed up. tried "back now" , still nothing being backed up. tried create system image got error message backup failing. using 1tb external hard drive.   hi, we need confirm information you. please answer these questions: is computer kept powered on overnight? when last time restart computer? what troubleshooting steps have tried far? restarting computer may fix kind of scenario. suggest restart computer if haven't done it. another step can try refresh selection of location need files. provided sample screenshot below:  please let know if need more information. thank you. Windows / Windows 10 / Windows update, recovery, & backup /

bootmgr is missing - Microsoft Community

ok have "bootmgr missing" calling card on black screen of death. i'm running windows 10 given free microsoft upgrade windows 7 os. have windows 7 os install disk can boot disk , go repair.  problem i'm having repair shows windows 10 os , when repair runs drops out "can't repair"  looking deeper see error " incompatible os repair disk".  so i'm thinking windows 7 install disk can not repair windows 10 os.  of course windows 10 given in internet downloads don't have windows 10 boot disk. have tried many things suggested in forum dealing "bootmgr missing" , far nothing has worked. open suggestions please. solved problem!!  thought start beginning , write down try.  i changed boot disk location ( had 2 different 1bc , 1bd ) coming off of 1bc no good. changed boot bios boot off of 1bd , booted up. ensure have leaks closed ie. viruses , or shaky drive. hope readin

Creator Update is not available - Microsoft Community

creator update not available on pc. i'm india , i've enterprise edition. note:  i don't have msdn account access. can't download iso.  edit: i'm getting update. no need reply thread. :)  its phased rollout, same previous upgrades. rollout starts at point during day in pst. if want right can go media creation centre and click update now Windows / Windows 10 / Windows update, recovery, & backup / PC

Dial-up connection blocked after updating to Windows Creators Update. - Microsoft Community

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i updated pc windows 10 creators update blocked dial connection , "633 error - modem in use" started popping up. here screenshot of error. posted problem earlier also, hopefully, come solution time. hi insha, this issue may occur if there missing or corrupted system files after installing windows update. recommend follow these steps: disconnect network. delete network. unplug modem. reset pc , redo network configuration. let know if need further assistance. Windows / Windows 10 / Windows update, recovery, & backup / PC

I cant run the Windows 10 assistant because it says i dont have - Microsoft Community

we have been having problem window 10 anniversary update 1607. claims installs, doesn't. tried use windows 10 assistant , claim don't have windows 10 enterprise edition installed. when go system , @ windows, edition have installed window 10 enterprise version 1511. how can fix update 1607 , not sure why tools microsoft said don't have correct version?  can suggest something? hi, since mention you're trying fix update on device, suggest try download our windows update troubleshooting on link . in case you're still having same result, suggest post issue in 1 of our support site more support on link . feel free contact if need further assistance. regards. Windows / Windows 10 / Windows update, recovery, & backup / PC

Problems installing updates. Windows Malicious Software Removal Tool - Microsoft Community

having problems installing updates. says there problems installing updates, we'll try again later. if keep seeing , want search web or contact support information, may help: windows malicious software removal tool windows 8 8.1 10 , windows server 2012, 2012r2, x64 edition - june 2017 (kb890830) - error 0x80072af9 Windows / Windows 10 / Windows update, recovery, & backup / PC

Reset my laptop - Microsoft Community

can't reset laptop  hi, can refresh, reset, repair installation, or clean installation. refresh part of reset in windows 10 http://windows.microsoft.com/en-us/windows-10/refresh-is-part-of-reset-in-windows-10 how refresh windows 10 http://www.tenforums.com/tutorials/4090-refresh-windows-10-a.html how reset windows 10 http://www.tenforums.com/tutorials/4130-reset-windows-10-a.html how to: perform repair upgrade using windows 10 iso file http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085 if clean install activated digital entitlement. start fresh clean installation of windows 10 https://www.microsoft.com/en-us/software-download/windows10startfresh clean install windows 10 http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/clean-install-windows-10

Resetting a Windows 10 machine and hopefully keeping the Windows 10. - Microsoft Community

greetings; i have windows 10 machine windows 8/8.1 when bought it. lenovo b50-30 in one, had done windows 10 update when first came out it. i thinking of giving machine husband want reset machine remove content , settings. but, in process thinking in putting factory specs remove windows 10 , not able back. how can without losing windows 10? i appreciate old foggies , not computer whizzes. hello carol, to address concern, suggest refresh pc. refreshing pc reinstalls windows , keeps personal files , settings. keeps apps came pc , apps installed windows store. check article reference. update outcome. Windows / Windows 10 / Windows update, recovery, & backup / PC

Update freezes!! - Microsoft Community

please advise!  i trying install build 15063.138 have done complete clean install , tried including update checker etc , forums. still gets 88% cuts off , have power down , reverts previous version of windows. have p.c. did install flawlessly model acer x3995 having issue with. bios version 2012 bit apprehensive updating bios not done before. there no third party software installed @ , no antivirus , still have problem advice gratefully received! in advance. have ran dism no component store corruption detected. hi, to assist better concern, please check article: windows update troubleshooter . download troubleshooter windows 10 know resolution issue. we're looking forward reply. Windows / Windows 10 / Windows update, recovery, & backup / PC

Cortana can't play music - Microsoft Community

cortana stops responding command play music. when play music opens microsoft edge , shows me google play music instead of opening groove music app my pc runs on windows10 creators update version 1703 build 15063.313 hi, we gather more information regarding concern, can identify causing error on system. kindly provide following: have made changes on system prior issue? what troubleshooting steps have tried far? was there system crash prior concern? as wait update, may run app troubleshooter check if there error on system. we forward response. Windows / Windows 10 / Cortana & search / PC

Search isn't working - Microsoft Community

can open search thing , type in gets stuck on blank screen saying best match , doesn't ever load hello, please run  search & indexing troubleshooter  and see if helps: http://www.kapilarya.com/how-to-use-built-in-troubleshooters-in-windows-10 hope helps, luck :) Windows / Windows 10 / Cortana & search / PC

Child account filters and security not working - Microsoft Community

hi all, i have setup daughter microsoft account , joined own ms account child/member of family. when go portal, settings seem suggest inappropriate content blocked , nominated websites can accessed. however, if login daughter test, can access xxx websites no problem. it seem none of filtering has carried down account on laptop. wondered if has idea of simple i've missed? thanks! hi mark, blocking inappropriate websites works microsoft edge , internet explorer. did include specify url blocked? if so, let's try white listing method checking the see websites on allowed list box. add url white listed , check if changes take effect. please advise necessary. Windows / Windows 10 / Family / PC

Cant update windows 10.Or reset Pc since being hacked. - Microsoft Community

in need of help.our desk top p.c hacked through bogus music file.since then.we cant update windows !0 @ all.have followed whole process on windows , microsoft sites. wouldnt allow windows site update .comes error code ox1900107. suggestions guys? the first thing should format computer. you can couple ways: first, try using built in reset: how to: perform clean install using reset pc in windows 10 how to: create recovery drive reinstalling windows 10 if have important files on drive, try backing them first. Windows / Windows 10 / Install, upgrade, & activate / PC

compatibility - Microsoft Community

hello sir, wanted install nox app player on hp mini windows 10 no install. program stopped. please can do? thank you. hi, there several reasons may stop application completing installation. identify root cause , come appropriate steps resolve concern, we'd ask following: did error messages? if yes, send screenshot. did download application online or on windows store? have checked if application compatible device's system requirements? if not, type in dxdiag on ask me anything bar check device's specification. we're looking forward response. Windows / Windows 10 / Install, upgrade, & activate / PC

Incomplete activation key - Microsoft Community

bought computer bestbuy , went activate windows, product key sticker is smudged , can't read first 8 digits or letters. can activate windows? most pc's store activated product key on coa sticker in windows 7 needed clean reinstall windows 7, , product key on windows 8 , later embedded in bios or uefi firmware chip on motherboard isn't needed picked during reinstall.  i've not heard of needing activated during setup store.  if bought retail copy of windows has become unreadable when scratching off product key, known issue handled returning store have replaced defective product.  if above doesn't please explain bit more know trying because activating new pc when bought @ best buy not happens. Windows / Windows 10 / Install, upgrade, & activate /

upgrade windows 10 asus402s laptop error code 0xc190020e - Microsoft Community

memory meets requirements of 8 g hi ! how trying upgrade? https://www.microsoft.com/en-us/software-download/windows10 Windows / Windows 10 / Install, upgrade, & activate / PC

Windows 10 Update - Microsoft Community

create restart usb windows 10 hi james, to create windows 10 media creation tool, kindly refer link . if have more concerns, feel free post. regards. Windows / Windows 10 / Install, upgrade, & activate / PC

Windows 10 updates - Microsoft Community

updates kb4015217 , kb4013429 not install. message saying "we couldnt complete updates, undoing changes, dont turn off computer" it tries 1 or more times day , takes 20minutes cycle through what build on? go settings, system, about.  looks xxxxx.xxx Windows / Windows 10 / Install, upgrade, & activate / PC

ASPHALT 8 GAME PROBLEM WITH THE UPDATE !!! - Microsoft Community

asphalt 8 game asking frequent updates!!! and if try update in store,it not downloading... store app very slow... is there way skip update or else there other way update game using faster app,as store app dead slow.... please me !!!!! also checked in troubleshooting.. says there problem cache of windows store app.. me fix that.... hi, ypu can resolve issue resetting store cache. this, kindly follow these steps:   press windows + r open run command box. type wsreset and try relaunching , signing in store . let know how goes. Windows / Windows 10 / Microsoft Store / PC

purchase buy failures - Microsoft Community

when attempt buy thru windows keep getting risk cross region decline.  have followed instructions in settings not solve problem.  living in croatia , using usa issued cards. bank says approving purchase windows/microsoft keep sending me decline.  out there kinow how resolve issue? hey bud. windows store can detect if payment instrument did not match physical location. try contact answer desk , ask how rectify one. day! Windows / Windows 10 / Microsoft Store / PC

Windows 10 pro upgrade License Agreement - Microsoft Community

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can find license agreement  states upgrade win 10 pro available thru windows app store 1 computer? hi, to answer inquiry, we'd recommend check article microsoft software license terms , refer " installation , use rights " section. from windows store, can access same article searching windows 10 pro upgrade , scroll down access windows operating system license agreement link. feel free respond other concerns. Windows / Windows 10 / Microsoft Store / PC

Windows 10 Store not working - Microsoft Community

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for past couple days, haven't been able on windows 10 store. every time click on it, pops screen (picture below) and closes. know how fix it? hi riley, the error text "server stumbled" generic, , covers multiple issues different resolutions. assist concern better, know following information: did error code? have done changes on computer prior issue? what troubleshooting steps have done far? we wait response. Windows / Windows 10 / Microsoft Store / PC

email - Microsoft Community

how install new email. old 1 tagged last provider, has changed. need rid of , reinstall new correo hi, please provide answers following able learn more issue you're experiencing: where want install new email? just confirm, want add email account mail app? what mail app or mail client you're using? regards. Windows / Windows 7

BSOD windows 7 - Microsoft Community

hello guys, i've windows 7 crashing. i've tried analyze core file, i'm not sure issue is. below output when ran windbg 2: kd> !analyze -v ******************************************************************************* *                                                                             * *                        bugcheck analysis                                    * *                                                                             * ******************************************************************************* irql_not_less_or_equal (a) attempt made access pageable (or invalid) address @ an interrupt request level (irql) high.  this usually caused drivers using improper addresses. if kernel debugger available stack backtrace. arguments: arg1: 0000000000000008, memory referenced arg2: 0000000000000002, irql arg3: 0000000000000001, bitfield : bit 0 : value 0 = read operation, 1 = write op

Can't insert Bing images into Word 2016 document - Microsoft Community

previous title:  hi! i had windows 7 , availed of free upgrade windows 10 on toshiba laptop.  i had problems pc, , needed uninstall, save data, , reinstall. bought new windows 7, , suppose no longer entitled windows 10.  fair enough.  but: is why can no longer "insert online pictures" word 2016 documents? when try, bing shows few pictures, not many, displays warning creative commons , asks me read conditions of use. link not appear active, can't.  neither can insert of limited images, "insert" link isn't active either.  please help. use these documents small group language work children, , use permitted images.  i don't know  i can do, , frustrated.  can help? many thanks!! have tried right clicking on full image (not preview snapshot) save pc?  can insert using attachment tool in word, avoiding permissioning roadblocks bing sets up.  might try changing google

internet over VPN - Microsoft Community

good day, i heard internet provider companies provide service internet through vpn connection connecting vpn on server provider, please can give me more information service or provider?  thanks in advance  other way round: having internet connection can set virtual private network machines installed in different locations or cities appear if connected same internal network. Windows / Windows 7 / Network & internet

UAC Enabled Requires Outlook 2007 to run as administrator - Microsoft Community

i running windows 7 home premium sp1.  i logged in administrator (only have 1 user account , admin level).  i tried run outlook 2007 link (worked fine uac disabled) , crashed.  on hunch, "ran administrator" directly program files directory on outlook.exe file , ran okay. why "run admin" required.  i have computer has windows 7 professional has run uac enabled , not require "run admin". i confused.  is there need configure? any , guidance welcome. hi, for further isolate issue experiencing, kindly respond following questions: have made software changes device prior issue? you have mentioned outlook have crashed, there error messages appear when crashed? does device have group policy? we forward response. regards. Windows / Windows 7 / Performance & system f

is it possible to reset to factory setting? - Microsoft Community

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hi won compaq p think on local online public auction.   running windows 7 home premium oa . when turn on says windows failed start. recent hardware or software change might cause. down below says boot selection failed because required device inaccessible.  how fix this? said insert install disk bought thru auction website got bunch on consignment local pawn shops. possible me reset factory setting?  hi, are sure hp? there is list of different manufacturers recovery methods included you. if preinstalled, can contact your laptop/computer manufacturer , ask them send set of recovery disks. they should small cost, if still have them available. and if never received recovery disk when received your laptop/computer there should recovery partition on hard drive reinstall windows how it when new. here key/s press @ boot start recovery process factory settings (new condition). under each manufacturer in list below

recover windows 10 - Microsoft Community

lost windows 10 upgrade due having go factory settings because of bsod. how retreive windows 10 or have buy copy running windows 7 again lost windows 10 upgrade due having go factory settings because of bsod. how retreive windows 10 or have buy copy running windows 7 again hi, find windows 10 media creation tool on software download page   "start fresh clean installation of windows 10" https://www.microsoft.com/en-us/software-download/windows10startfresh " how clean install windows 10" http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html ________________________________________________ when your free upgrade 10 was  activated microsoft have kept the hardware configuration details of device on servers recognition purposes if have reinstall 10. " activation in windows 10" (digital entitlement) https://support.microsoft.com/en-a

Windows 7 booting error after using partioning tool to allocate free - Microsoft Community

my disk drive c: full , though unallocate space d: drive , merge freed space c: drive. in hurry, think did not correctly followed procedure , when tool asked me restart( tool fix merge c: drive unallocated free space on restart), chose restart , found out wont boot, black screen continuously. have not backed beforehand. therefore apprecaite someones reply solve fhe problem , not loosing data on drives.  thanks, pranav what tool? what did makers of tool tell you? Windows / Windows 7

Why didn't Windows 7 change the "Starting Windows" text - Microsoft Community

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i testing mui language packs tried spanish , italian "starting windows" text didn't change so tried french , time "starting windows" text changed. i installed language packs via run dialog box winkey + r , typing "lpksetup.exe" my current operating system windows 7 ultimate x64 i want know if there's problem other language packs or if won't change "starting windows" text languages. my language packs compressed in .cab , i'm pretty sure language packs not corrupted because can install them no problems here's example. "lpksetup.exe" won't let install corrupted files that's why i'm sure files not corrupted these files official packages. thanks!!! ***post moved moderator appropriate forum category.*** Windows / Windows 7 /

What are my options when my new processor only supports Windows 10 and - Microsoft Community

i'm using windows 7 professional (64-bit). motherboard unfortunately died , out of warranty. plan buy new motherboard , processor well. the problem processor i've zeroed in on intel pentium g4560, has support windows 10. in case, there way can perhaps upgrade current os windows 10 on current windows 7 license? i'm using windows 7 professional (64-bit). motherboard unfortunately died , out of warranty. plan buy new motherboard , processor well. the problem processor i've zeroed in on intel pentium g4560, has support windows 10. in case, there way can perhaps upgrade current os windows 10 on current windows 7 license? hi. there 2 queries in question. with motherboard change not if have retail or oem license. you can not replace the motherboard oem preinstalled license whatever motherboard wish when have preinstalled oem license (hp, acer, etc.), or system builders oem licen

Touch pad of my Laptop not Working - Microsoft Community

hi friends, please me solve problem laptop touch pad i changed os few times before arising problem and after few days decided change os again windows 8.1 but before had removed hard disk partitions(even system reserved partitions) and touch pad not detecting while installation of operating system(i have done installation keyboard shortcuts) i have 3 main partitions , 1 system reserved partition in laptop and think system boot in legacy mode my touch pad not detecting , m using external mouse please me solve problem...  hi sreenath, let's touch pad issue fixed, needing more information: what make , mode of laptop? aside mentioned, other troubleshooting steps have tried far? for now, suggest play around laptop settings , ensure laptop's touch pad not locked. lastly, check microsoft article , follow troubleshooting steps: mouse, touchpad, , keyboard problems in windows kee

6/13 Microsoft Update - Email Folders, History Disappeared! - Microsoft Community

last night lengthy microsoft update ran , morning discovered there number of things missing on laptop, running on edge.    use cox email , had set multiple storage folders contained important messages such travel reservation confirmations, etc.     folders , messages gone except default folders set cox - things "sent", "trash" , "spam".    gone browsing history.    suggestions getting things back?   contacted cox , said "contact microsoft" since update caused problem.   Windows / Other/Unknown

Word - Microsoft Community

purchased word able placed on 5 pcs. how access place on ither pcs? did buy from? did download file or did on cd or dvd? Windows / Other/Unknown / Install, upgrade, & activate

KB4011981 Update .exe and .msu - Microsoft Community

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kb4011981, security update windows vista x64 based systems, failed during windows updates. download @ microsoft update catalog provides .exe , .msu file. please advise. thanks if kb4011981 failed install via windows update (automatic updating), chances it'll fail when attempt install manually, too. being said... answer number: 1. did kb4012204 & kb3218362, kb4012598, kb4012583, kb3217587, kb4012583, kb4012584 & kb4012497, kb4012373, kb4012497, kb3205715, kb3214051, and/or kb3216916 install via automatic updates? 2. same computer - not same problem - in 1 or more of these previous threads of yours?... https://answers.microsoft.com/en-us/windows/forum/windows_vista-update/crash-at-start-up/56048311-b860-467f-8f3c-43b1c68feec4 https://answers.microsoft.com/en-us/windows/forum/windows_vista-update/kb890830-x64-repeated/5a23134e-bb4a-43d1-b143-f78bd4c4fd7e https://answers.microsoft

ManyCam app won't start. - Microsoft Community

getting program manycam error: "missing mobilesource.dll" windows vista. not sure why error, program has run perfect in past. have uninstalled , reinstalled, still error. not sure netframe service pcak download microsoft site  pc updated. Windows / Windows Vista / Programs

SO ANGRY email always interrupted with Error 8x8004210B - Microsoft Community

is there can teach utter novice how heck rid of these disgraceful error messages prevent me sending , receiving emails, getting me down now. thanks much. Windows / Windows XP

Do I need to create partitons and/or volumes and/or disks? - Microsoft Community

hi di , need help. lost. 1) installed freenas 8 use home server backup on old computer. 2) dell optiplex 760 used. 3) had 2tb space. 4) found out freenas not me. 5) decided on windows home server 2011. 6) couldn't rid of freenas. 7) mistake…installed freenas bootable cd. 8) freenas installed on hdd instead of usb. 9) went bios, changed system order, ordered boot cd first. 10) refused cd used. 11) played some, got accept windows 8 installation (but install whs2011 later.) 12) did windows 8, got stopped on “repair computer” 13) got message stating, paraphrased, “…missing partition…” (note: freenas gets rid of making room storage. 14) went command prompt, went diskpart, , cleaned disk rid me of freenas 1 st also 15) went command prompt, went diskpart, here problem may or may not be…here need help, please!! 16) please tell me… can continue use, work in computer info showing?     or do need add disk, partition, etc? isn