hey. need on backing windows 7 files , setting windows 10. tried backing them , scheduling backup far nothing has been backed up. tried "back now" , still nothing being backed up. tried create system image got error message backup failing. using 1tb external hard drive.
hi,
we need confirm information you. please answer these questions:
- is computer kept powered on overnight? when last time restart computer?
- what troubleshooting steps have tried far?
restarting computer may fix kind of scenario. suggest restart computer if haven't done it.
another step can try refresh selection of location need files. provided sample screenshot below:
please let know if need more information.
thank you.
Windows / Windows 10 / Windows update, recovery, & backup / PC
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