Windows 8 login - Microsoft Community

my laptop decided not accept our known login pw...went computer , entered new password.  went laptop , entered new password , wont recognize it.  first attempt message says wrong password...any try after tells me cant ccess account there problem try again later or ccess live.com.

i have tried doing shift , restart option still wont ake pw...says wrong.  who ll thought great idea?...lol

***post moved moderator appropriate forum category.***

hi kim,

it sounds cause of issue related updates or changes on settings of laptop. ask questions know best possible resolution offer:

• when did issue start?
• did make changes on laptop before issue started?
• have tried restarting pc in safe mode start windows in basic state, using limited set of files , drivers?

regards.

Windows / Windows 8 / Security & privacy