error on windows bc code 124 - Microsoft Community
hello , have error:
problem signature:
problem event name: bluescreen
os version: 6.1.7601.2.1.0.256.1
locale id: 2058
additional information problem:
bccode: 124
bcp1: 0000000000000000
bcp2: fffffa80089a88f8
bcp3: 0000000000000000
bcp4: 0000000000000000
os version: 6_1_7601
service pack: 1_0
product: 256_1
files describe problem:
c:\windows\minidump\011417-11746-01.dmp
c:\users\chavacarreon\appdata\local\temp\wer-35895-0.sysdata.xml
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primary analysis crash dump analysis provided osr open systems resources, inc. (http://www.osr.com) online crash dump analysis service see http://www.osronline.com more information windows 7 kernel version 7601 (service pack 1) mp (8 procs) free x64 product: winnt, suite: terminalserver singleuserts built by: 7601.23569.amd64fre.win7sp1_ldr.161007-0600 machine name: kernel base = 0xfffff800`03c0e000 psloadedmodulelist = 0xfffff800`03e50730 debug session time: sat jan 14 12:44:55.744 2017 (utc - 5:00) system uptime: 0 days 0:00:04.697 ******************************************************************************* * * * bugcheck analysis * * * ******************************************************************************* whea_uncorrectable_error (124) fatal hardware error has occurred. parameter 1 identifies type of error source reported error. parameter 2 holds address of whea_error_record structure describes error conditon. arguments: arg1: 0000000000000000, machine check exception arg2: fffffa80089a88f8, address of whea_error_record structure. arg3: 0000000000000000, high order 32-bits of mci_status value. arg4: 0000000000000000, low order 32-bits of mci_status value. debugging details: ------------------ triager: not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2 bugcheck_str: 0x124_genuineintel customer_crash_count: 1 default_bucket_id: win7_driver_fault process_name: system current_irql: 0 stack_text: fffff880`03db75b0 fffff800`03ecdcb9 : fffffa80`089a88d0 fffffa80`07626040 fffff8a0`00000013 00000000`00000000 : nt!wheapcreatelivetriagedump+0x6c fffff880`03db7ad0 fffff800`03dad297 : fffffa80`089a88d0 fffff800`03e272d8 fffffa80`07626040 00000000`00000000 : nt!wheapcreatetriagedumpfromprevioussession+0x49 fffff880`03db7b00 fffff800`03d14b95 : fffff800`03e89ba0 00000000`00000001 fffffa80`089de840 fffffa80`07626040 : nt!wheapprocessworkqueueitem+0x57 fffff880`03db7b40 fffff800`03c87355 : fffff880`00fdce00 fffff800`03d14b70 fffffa80`07626000 00000000`0000055a : nt!wheapworkqueueworkerroutine+0x25 fffff880`03db7b70 fffff800`03f19236 : 00000000`00000000 fffffa80`07626040 00000000`00000080 fffffa80`0758d9c0 : nt!expworkerthread+0x111 fffff880`03db7c00 fffff800`03c6f706 : fffff880`03b89180 fffffa80`07626040 fffff880`03b940c0 00000000`00000000 : nt!pspsystemthreadstartup+0x5a fffff880`03db7c40 00000000`00000000 : fffff880`03db8000 fffff880`03db2000 fffff880`03db7180 00000000`00000000 : nt!kxstartsystemthread+0x16 stack_command: kb followup_name: machineowner module_name: genuineintel image_name: genuineintel debug_flr_image_timestamp: 0 failure_bucket_id: x64_0x124_genuineintel_processor_cache_prv bucket_id: x64_0x124_genuineintel_processor_cache_prv followup: machineowner ---------free analysis provided osr open systems resources, inc.
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crash code links loaded module list raw stack contents dump header information strings
Windows / Windows 7 / Performance & system failures
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