Faulting module ntdll.dll - Microsoft Community


i using win 7 professional sp1 64bit. while working catia v5 r25 sp4, facing following error:

the description event id 1000 source application error cannot found. either component raises event not installed on local computer or installation corrupted. can install or repair component on local computer.

if event originated on computer, display information had saved event.

following information included event: 

cnext.exe
5.25.0.14346
548b6aa5
ntdll.dll
6.1.7601.18637
543c8652
c0000006
0000000000028de2
1b70
01d2bd811696a5d0
d:\v5r25\win_b64\code\bin\cnext.exe
c:\windows\system32\ntdll.dll
558b9582-29ac-11e7-b2e3-ecb1d73e483b

handle invalid

please me resolve issue program crashes every time start working heavy files , loose many updates without saving.

hi,

issue due system file corruption proper isolation, kindly verify queries below:

  • any recent changes made on computer prior issue?
  • what troubleshooting steps have done fix issue?

we're looking forward response.



Windows / Windows 7 / Performance & system failures



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