Resetting this PC 77% - Microsoft Community


yesterday @ 14:20, reset laptop

(samsung series 3, 2012, updated windows 10, 4gb ram, 700 gb installed storage)

it reached 77% @ 19:30 on same day. 12:07 (next day) , still showing "resetting pc 77%"

i had backed data beforehand , selected 'completely clean drive' in reset options. turned off kaspersky's protection , disabled uac.

searching on forums told me wait out whole thing finish itself. i'm worried maybe late before intervening.

there not data on laptop (my files didn't fill 32 gb stick) , not had many programs installed (only 15 common programs). no reason cleaning should take long time (though storage big).

to give background, laptop came windows 8 preinstalled (so no question of being supplied install disc or product keys, etc. ). free ugraded 8.1, 10 , of 10's annual updates. 2 days before reset, installed creators update using microsoft's update tool.

maybe solution wait out , if fixes itself, clear thread. if not, please me out. in advance.

hi,

there hardware problem. since going remove anyway try clean
install.

once have upgraded windows 10 digital entitlement created hardware
on computer , allow activated again after clean install.

installing windows 10 using media creation tool - create media then
boot it.
http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

clean install windows 10
http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/clean-install-windows-10/1c426bdf-79b1-4d42-be93-17378d93e587 

hope helps.
--------------------------------------------------------------------------------------------
rob brown - microsoft mvp <- profile - windows , devices it : bicycle - mark twain said right.


Windows / Windows 10 / Windows update, recovery, & backup / PC



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