PC stopped recognizing Lumia 1520 phone - Microsoft Community

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laptop windows 8.1

lumia 1520 - win 10 anniversary update

had phone connected pc.

it recognized device.

restarted phone

received "usb device not recognized".

the phone functional, , getting charged laptop.

tried different variations of rebooting , reattaching phone, nothing worked

rebooted laptop - no longer receive " usb device not recognized" message, nothing. phone sill charges.

tried rebooting both devices simultaneously - no effect.

i tried soft reset, turn off phone, attach pc in thread

no effect. still don't get  " usb device not recognized" message. nothing. phone keeps charging.

how solve

* moved mobile devices *

hi bozhidar,

have checked if can connect other devices pc?

also, have tried using different usb cable connect phone pc?



Windows / Windows 8.1 / Devices & drivers



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