Microsoft Family, Xbox app - Can't open Google Chrome - Microsoft Community


i can't open google chrome. using gamebar (windows key + g) , opened xbox app.

suddenly, when try open chrome, error message

ask permission

you'll need ask adult in family if can use:

google chrome

i did bit of research (no 1 else seemed have same problem) came conclusion xbox app might have messed up, , has microsoft family.

i checked, , i'm in family fathers account. why blocking chrome, , why can't open it? microsoft family's fault?

update: removed account microsoft family participating in. however, still getting error.

***subject edited clarity moderator.***

hi evan,

certain family restriction settings may trigger issue encounter in launching google chrome. identify what's causing this, provide more information answering these questions:

  • were able launch chrome browser before occurred?
  • are experiencing same difficulty using browser?
  • is account listed child or adult profile under father's account before removed it?
  • have made significant changes profile settings prior happening?

we waiting reply can move forward resolving concern.



Windows / Windows 10 / Family / PC



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