*****MY WINDOWS WILL NOT - Microsoft Community

i bought acer aspir 15 new laptop. couple of months ago, realized laptop running little slow, tried reset it. wouldn't reset!. no changes made.   have looked @ other post. don't cd computer, , never backed either. do????  i tried did not work!!! called company , said microsoft's fault. talk them. have been trying reach out guys no response. 

this has happen me on previous laptop. if time doesn't work (i never buying microsoft) (switching apple). there customer service soooooo better!!!

if not have windows 10 installation media click here to download media creation tool (click on download tool now), can download latest windows 10 iso (select create installation media pc), create installation media on either flash drive (min 4gb) or dvd

 

then, boot pc installation media created (change boot order in bios)

during installation process skip step(s) ask product key , check option marked 'i reinstalling windows 10 on pc'

 

since had windows 10 installed , activated on pc during installation process select 'i reinstalling windows 10 on pc', , activation not issue, pc have digital entitlement stored on microsoft servers

Windows / Windows 10 / Windows update, recovery, & backup / PC