windows cannot update. - Microsoft Community

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there problems installing updates, we'll try again later. if keep seeing , want search web or contact support information, may help: (0x80096004)....this type of messege shown while update windows....

also, windows store not working...and can't sign in groove music....

so should now....please me possible..

thanks..

***post moved moderator appropriate forum category.***

please check open port 443 , port 80 in firewall outbound traffic, if there third party security app or firewall, disable or temporarily remove before updating.

use steps in below article and installation media replace crypt32.dll under c:\windows\system32:

how manually replace corrupted system file known copy of file
https://support.microsoft.com/en-us/kb/929833

source: https://social.technet.microsoft.com/forums/en-us/f82e0190-a3f8-4172-898e-7a15c90d5aee/windows10-update-error-code-0x80096004?forum=win10itprogeneral



Windows / Windows 10 / Windows update, recovery, & backup / PC



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