dell laptop 6 months when using a wireless or hardwired downloading or installing updates slow & fail. have dell desktop , have no problem there,. cable provider reliable.
hi tom,
there may underlying factors on laptop cause speed not fast should. have better idea of why happens, please answer these questions:
- was way since getting device?
- is connection slow when browsing web?
- did start after installing programs or updates?
- what error message when updates fail?
let's see if issue related drivers on laptop running hardware , devices troubleshooter. follow these steps:
- click on start.
- type troubleshooting then press enter.
- on left panel, click on view all.
- select hardware , devices and allow troubleshooter run.
you can try troubleshooter on page diagnose , fix errors windows update.
let know if suggestions in resolving problem.
come if need more help.
Windows / Windows 10 / Windows update, recovery, & backup / PC
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