Unable to connect to wifi. Lenovo G500 laptop - Microsoft Community

my laptop refusing connect internet , troubleshooters kept saying modem problem, however, phone on exact same wifi no issues. looked online , found post said might adware causing problem, ended removing last program installed uneffective, tried doing reset after backing info no luck. when attempted restore system said driver tcpip missing , should use recovery media. following that, did factory reset believing removing on computer , returning factory conditions fix problem, not case laptop remains unable access wireless internet has no issues ethernet connection.

i tried running command propt , using command netsh int ip reset unsuccessful, there can driver in working order?

should note laptop 4 years old , out of warranty

hi,

make sure have downloaded , installed latest wi-fi drivers model laptop , operating system laptop manufacturer's website.

go website > drivers/software/support downloads section > key in model number , operating system > download , install wi-fi drivers operating system.

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also read manual model should able download there, too.

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"how fix network adapter problems?"

http://windows.microsoft.com/en-au/windows/fix-network-adapter-problems#1tc=windows-8

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and laptops have physical switch turn on wi-fi.

http://www.computerhope.com/issues/ch001410.htm

read under these different headers @ above link:

1. enable laptop wi-fi button

2. enable laptop fn , function key

3. enable in windows

note: in windows 8, when right-click wi-fi icon, check see if airplane mode turned on. if is, turn off enable wireless network card.

4. enable in windows device manager.

5. enable in cmos setup

cheers

Windows / Windows 8.1 / Devices & drivers