Need Urgent Help Computer hangs randomly - Microsoft Community


my computer hangs randomly , makes strange buzzing noise , bsod .  i needed computer school stuff .,  ., notice hangs when play video windows movie maker ., hangs when im not watching video thats why i'm confused of wrong/.ive used bsv , i've got...

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dump file         : 011217-32963-01.dmp
crash time        : 1/12/2017 5:19:45 pm
bug check string  : 
bug check code    : 0x00000101
parameter 1       : 0x00000061
parameter 2       : 0x00000000
parameter 3       : 0x807c2120
parameter 4       : 0x00000001
caused driver  : ntkrnlpa.exe
caused address : ntkrnlpa.exe+def20
file description  : nt kernel & system
product name      : microsoft® windows® operating system
company           : microsoft corporation
file version      : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
processor         : 32-bit
crash address     : ntkrnlpa.exe+def20
stack address 1   : ntkrnlpa.exe+7ba6f
stack address 2   : ntkrnlpa.exe+7b0be
stack address 3   : ntkrnlpa.exe+7af6b
computer name     : 
full path         : c:\windows\minidump\011217-32963-01.dmp
processors count  : 2
major version     : 15
minor version     : 7601
dump file size    : 158,224
dump file time    : 1/12/2017 5:21:47 pm

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thank in advance :( 

please upload no more 3 copies of dump files shared files onedrive link here

 

the dump file created @ c:\windows\minidump. may need change settings in windows able see file. show hidden files type folder options in search box above start button , select view, advanced settings , verify box before "show hidden files , folders" checked , "hide protected operating system files" unchecked. may need scroll down see second item. should make box before "hide extensions known file types" not checked.

 

what computer make , model? if not branded computer motherboard make , model?

 

please download , run driver view , upload copy of the report produces onedrive. report on drivers select edit, select followed file, save selected items.text file format please.

http://www.nirsoft.net/utils/driverview.html

 

please provide copy of system information file. type system information in search box above start button , press enter key (alternative select start, programs, accessories, system tools, system information). select file, export , give file name noting located. files in txt file format preferred. do not place cursor within body of report before exporting file. system creates new system information file each time system information accessed. need allow minute or 2 file populated before exporting copy. please upload file onedrive, share , post link here. if report in language other english, please state language.

 

for onedrive see paragraph 9.3

http://www.gerryscomputertips.co.uk/microsoftcommunity1.htm



Windows / Windows 7



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