Loss of internet function/connectivity after April - Microsoft Community

hi,

have tried sift through pages of feedback wild developments after latest updates none seem describe our issue......

prior update desktop pc able run browser (firefox, chrome or ie) , navigate ease.......since update, browsers slow , baulk @ complex home pages such news masthead home web page. if simple page loaded (eg: google blank start page) can navigate 2 sinmple search results before browsers freeze. browsers closed .......but multiple browser service threads remain active , cannot shutdown.

this forces "attempt" kill app or thread via task manager have result of "access denied ", which, since administrator of pc, surprise in previous versions, 'kill process tree' function functional.

in end, pc needs power cycled.

pc has performed 4 "updates" autonomously in last 48 hours , looks in update loop yields no benefit or improvement in functionality of os.

if there steps suggest take restore previous version, appreciated.

regards,

clive.

dell vostro 460

windows 10

ver 1607

build 14393.1066

hi clive,

it appears having issues using browsers after updating windows. assist concern, know following:

• does freezing happen browsers? getting error messages when browsers freeze?
• have tried clearing browsing data , cache of browsers?
• do encounter same problem other devices using same network connection?
• have tried starting computer in safe mode? isolate issue using limited sets of files , drivers.

you can try troubleshoot network connection following steps on article.

keep posted , we'll glad provide further assistance.

Windows / Windows 10 / Windows update, recovery, & backup / PC