Windows Problem - Microsoft Community


using lenovo g580, windows 10 os. everytime since yesterday keep seeing may laptop " c:\windows\system32\dcpcsvc6.dll either not designed run on windows or contains error. try installing program again using original installation media or contact system administrator or software vendor support. error status 0xc000012f." cannot open of browsers , start menu since problem persist. got advices internet should uninstall kb287917, didnt find download history.

hi,

do system restore date before had problem:

"how system restore in windows 8 , 8.1"

http://www.eightforums.com/tutorials/4692-system-restore-how-do-windows-8-a.html

if necessary, follow path system restore in safe mode:

"5 ways boot safe mode in windows 8 & windows 8.1"

http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81

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if can't access safe mode above means due fact can't boot windows

"windows startup settings (including safe mode)"

http://windows.microsoft.com/en-au/windows-8/windows-startup-settings-safe-mode

if can't start (boot) pc, follow these instructions windows recovery environment. you'll need connect keyboard complete steps.

  1. do 1 of following, depending on whether have installation media (such dvd or usb flash drive):

    • if have installation media windows 8.1, start (or boot) computer installation media. insert dvd or usb flash drive , restart computer. if see message asking “press key boot dvd,” so. if don’t see message, might need change boot order in computer's bios settings first starts dvd or usb. when see install windows page, tap or click repair computer start windows recovery environment.

    • if don’t have installation media, use power button restart computer 3 times. start windows recovery environment.

    • etc.

cheers.



Windows / Windows 8



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