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hi,
do system restore date before had problem:
"how system restore in windows 8 , 8.1"
http://www.eightforums.com/tutorials/4692-system-restore-how-do-windows-8-a.html
if necessary, follow path system restore in safe mode:
"5 ways boot safe mode in windows 8 & windows 8.1"
http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81
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if can't access safe mode above means due fact can't boot windows
"windows startup settings (including safe mode)"
http://windows.microsoft.com/en-au/windows-8/windows-startup-settings-safe-mode
if can't start (boot) pc, follow these instructions windows recovery environment. you'll need connect keyboard complete steps.
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do 1 of following, depending on whether have installation media (such dvd or usb flash drive):
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if have installation media windows 8.1, start (or boot) computer installation media. insert dvd or usb flash drive , restart computer. if see message asking “press key boot dvd,” so. if don’t see message, might need change boot order in computer's bios settings first starts dvd or usb. when see install windows page, tap or click repair computer start windows recovery environment.
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if don’t have installation media, use power button restart computer 3 times. start windows recovery environment.
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etc.
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cheers.
Windows / Windows 8
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