Windows Media Player - Microsoft Community


only when try play on windows media player doesn't work , message pops says " windows media player cannot find file. if trying play, burn, or sync item in library, item might point file has been moved, renamed, or deleted. " won't let me delete of music in windows media player either.

and little question mark in blue circle next file.

hi drew,

we know more concern. please answer following:

  • when did first encounter issue?
  • which file format trying play using windows media player?
  • what last activity when issue happened?
  • any changes took place in computer before issue occurred?
  • any troubleshooting steps have tried far?

please respond can assist further.

thank you.



Windows / Windows 7 / Music, photos, & video



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