Hi there Ive just tried to log onto my surface pro and its not letting - Microsoft Community

hi

i downloaded clock app yesterday , cannot enter full password. allows me enter 7 characters. suggestions?

***post moved moderator appropriate forum category.***

hi,

there few possible reasons why experiencing issue. have here troubleshooting questions may further on this:

• are able access system when booting in safe mode?
• are using anti-virus software check status of system?

you may refer support article steps access: advanced startup options (including safe mode).

we eager on getting resolved you, wait feedback.

Windows / Windows 7 / Performance & system failures