Emails going to junk instead of Inbox folder

split thread.

i have same problem. mail coming gmail id straight goes junk folder 'rules" on.

**post split moderator appropriate forum category**

hi masum,

this issue can occur if user has set junk mail filter store email messages in junk folder.

to resolve issue, suggest referring thread , see if answers of glenda_a and hedda_a work you.

get if need further assistance.

Windows Essentials / Windows Live Mail / Email / Sending and receiving mail

Traplo