Win 10 update - Microsoft Community

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june 2017, keeps telling me update hangs @ point @ 87% level , screen frozen.  i wait on 2 days , tells me not shut off computer.  i can't use computer @ while hung up.  i did shut off once , installed previous version , asked me update again.  that did same thing , hung again days.

hi rich,

there may few reasons type of issue occur. first troubleshooting step, feel free check out this link steps on how perform windows update troubleshooter. download troubleshooter windows 10 , follow instructions provided therein.

keep posted updates regarding issue.



Windows / Windows 10 / Windows update, recovery, & backup / PC



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