Canon MG3600 series: Scanner not available! - Microsoft Community

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just bought mg3640.

scanner appears not available, screen shots:

http://imgur.com/a/hnmdf

http://imgur.com/a/mpwoz

http://imgur.com/a/wdtju

thanks help.

hello,


regarding concern, please double check if scanner software driver installed. check if printer connected pc, regardless if hard wired or wireless. 

best , accurate results, suggest try contact printer manufacturer's support team. they're ones able set right expectation concern.

regards.



Windows / Windows 8.1 / Devices & drivers



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