hi! created system image windows 10. after completion, got message, "the backup completed files skipped."
under "view skipped files," report said
"backup encountered problem while backing file c:\users\user\onedrive\music. error:(the system cannot find file specified. (0x80070002))" upon checking computer, verified specified path not exist indeed.
my questions are:
- why did backup process attempt find non-existent path in first place?
- is resulting system image still functional, i.e., not corrupted? if damaged, how can fix it?
hi,
issue may have been caused corrupted system file. can consider running system file checker , dism tool. system file checker (sfc) utility in windows scans corrupted windows system files. if finds problem, try replace problematic system files cached version that’s on pc. if sfc can’t replace files, deployment image service , management tool (dism) can check corrupted files download , replace files through windows update. this, refer these steps:
- press windows key + x on keyboard.
- choose command prompt (admin).
- copy or type each command followed hitting enter:
sfc /scannow
dism /online /cleanup-image /restorehealth
should need further assistance, feel free us.
Windows / Windows 10 / Windows update, recovery, & backup / PC
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