Not Genuine Message - MGADiag Report Included - Microsoft Community


split thread.

diagnostic report (1.9.0027.0):
-----------------------------------------
windows validation data-->

validation code: 0
cached online validation code: n/a, hr = 0xc004f012
windows product key: *****-*****-v9488-fgm44-2c9t3
windows product key hash: rmk1ojf0izq7gqormecpnjhr0oc=
windows product id: 00426-oem-8992662-00010
windows product id type: 2
windows license type: oem slp
windows os version: 6.1.7601.2.00010100.1.0.001
id: {b05a5438-3772-408d-b9fd-f5f1da4f320e}(1)
admin: yes
testcab: 0x0
legitcheckcontrol activex: n/a, hr = 0x80070002
signed by: n/a, hr = 0x80070002
product name: windows 7 ultimate
architecture: 0x00000000
build lab: 7601.win7sp1_ldr.160902-0600
tts error: 
validation diagnostic: 
resolution status: n/a

vista wgaer data-->
threatid(s): n/a, hr = 0x80070002
version: n/a, hr = 0x80070002

windows xp notifications data-->
cached result: n/a, hr = 0x80070002
file exists: no
version: n/a, hr = 0x80070002
wgatray.exe signed by: n/a, hr = 0x80070002
wgalogon.dll signed by: n/a, hr = 0x80070002

oga notifications data-->
cached result: n/a, hr = 0x80070002
version: n/a, hr = 0x80070002
ogaexec.exe signed by: n/a, hr = 0x80070002
ogaaddin.dll signed by: n/a, hr = 0x80070002

oga data-->
office status: 100 genuine
microsoft office enterprise 2007 - 100 genuine
oga version: n/a, 0x80070002
signed by: n/a, hr = 0x80070002
office diagnostics: 025d1ff3-364-80041010_025d1ff3-229-80041010_025d1ff3-230-1_025d1ff3-517-80040154_025d1ff3-237-80040154_025d1ff3-238-2_025d1ff3-244-80070002_025d1ff3-258-3_e2ad56ea-765-d003_e2ad56ea-766-0_e2ad56ea-134-80004005_e2ad56ea-765-b01a_e2ad56ea-766-0_e2ad56ea-148-80004005_16e0b333-89-80004005_b4d0aa8b-1029-80004005

browser data-->
proxy settings: n/a
user agent: mozilla/4.0 (compatible; msie 8.0; win32)
default browser: c:\program files\google\chrome\application\chrome.exe
download signed activex controls: prompt
download unsigned activex controls: disabled
run activex controls , plug-ins: allowed
initialize , script activex controls not marked safe: disabled
allow scripting of internet explorer webbrowser control: disabled
active scripting: allowed
script activex controls marked safe scripting: allowed

file scan data-->
file mismatch: c:\windows\system32\systemcpl.dll[6.1.7600.16385], hr = 0x800b0100

other data-->
office details: <genuineresults><machinedata><uguid>{b05a5438-3772-408d-b9fd-f5f1da4f320e}</uguid><version>1.9.0027.0</version><os>6.1.7601.2.00010100.1.0.001</os><architecture>x32</architecture><pkey>*****-*****-*****-*****-2c9t3</pkey><pid>00426-oem-8992662-00010</pid><pidtype>2</pidtype><sid>s-1-5-21-1904318953-2547232032-1086690917</sid><system><manufacturer>hewlett-packard</manufacturer><model>compaq presario cq70 notebook pc</model></system><bios><manufacturer>hewlett-packard</manufacturer><version>f.25</version><smbiosversion major="2" minor="4"/><date>20080904000000.000000+000</date></bios><hwid>cc613d07018400fa</hwid><userlcid>0809</userlcid><systemlcid>0409</systemlcid><timezone>gmt standard time(gmt+00:00)</timezone><ijoin>0</ijoin><sbid><stat>3</stat><msppid></msppid><name></name><model></model></sbid><oem><oemid>hpqoem</oemid><oemtableid>slic-mpc</oemtableid></oem><ganotification/></machinedata><software><office><result>100</result><products><product guid="{90120000-0030-0000-0000-0000000ff1ce}"><legitresult>100</legitresult><name>microsoft office enterprise 2007</name><ver>12</ver><val>64bc76978749586</val><hash>gw6pzcevedtvkeo5ym5uum41dbk=</hash><pid>89388-707-0441865-65955</pid><pidtype>14</pidtype></product></products><applications><app id="15" version="12" result="100"/><app id="16" version="12" result="100"/><app id="18" version="12" result="100"/><app id="19" version="12" result="100"/><app id="1a" version="12" result="100"/><app id="1b" version="12" result="100"/><app id="44" version="12" result="100"/><app id="a1" version="12" result="100"/><app id="ba" version="12" result="100"/></applications></office></software></genuineresults>  

spsys.log content: 0x80070002

licensing data-->
input error: can not find script file "c:\windows\system32\slmgr.vbs".

windows activation technologies-->
hroffline: 0x00000000
hronline: n/a
healthstatus: 0x0000000000000000
event time stamp: n/a
activex: registered, version: 7.1.7600.16395
admin service: not registered - 0x80070005
healthstatus bitmask output:


hwid data-->
hwid hash current: naaaaaeaagabaaiaaaacaaaaawabaaeajjs0xwyten9crrj5xgac9ar21f/age7nfiuqhq==

oem activation 1.0 data-->
n/a

oem activation 2.0 data-->
bios valid oa 2.0: yes
windows marker version: 0x0
oemid , oemtableid consistent: yes
bios information: 
  acpi table name oemid value oemtableid value
  apic insyde    
  facp hpqoem slic-mpc
  hpet insyde slic-mpc
  boot insyde insyde  
  mcfg insyde    
  asf! intel hcg
  slic hpqoem slic-mpc
  ssdt intel sataahci
  ssdt intel sataahci

i don't understand this, can me please?  i keep getting windows not genuine.  so did diagnostic suggested.  will grateful support.



Windows / Windows 7 / Performance & system failures



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