Disappearance of storage folders - Microsoft Community

the storage folders in our computer disappeared recently. 1 day there, next day folders useful information had disappeared.

looking in storage folders again, there are, within deleted items, recovered folders have 1 or 2 emails within of them not required folders.

i have tried advice can see here , elsewhere. there way hidden folders have disappeared can retrieved? disappearance due windows having updated?

the storage folders in our computer disappeared ... folders useful information had disappeared.

it's easier when there comprehensive , precise problem description.
 

 
• is all storage folders have disappeared? heading storage folders visible in folder pane? if not, enable display clicking button on view tab.
  
• is of folders under storage folders have disappeared? special folders still there (drafts, sent items, deleted items)? if missing folders user-created ones, missing or of them?

is there way hidden folders have disappeared can retrieved? 

folders 'go missing' have either been moved inadvertently or recovered after database corruption. easiest way find them again press ctrl-y see entire folder tree. recovered folders may several levels deep inside folder called recovered items. 

could disappearance due windows having updated?

no; can think of no way windows update affect windows live mail store folder.

when reply, please give build of program , version of windows.
 

• to find program version , build, in windows live mail press alt-f b.
   
• to find operating system, press windows key + r, type winver into box , press enter.

Windows Essentials / Windows Live Mail / Files, folders, & storage