Wireless capability turned off - Microsoft Community

recently came across random problem. when started laptop airplane mode turned on , once disabled wifi turned off , greyed out. wifi icon showed red x. watched videos, tried:

updating network adapters device manager (they date)

diagnosing wifi thing( forgot name) pc icon wifi turned on had red x aswell. thing is, ethernet 1 not working, tried cableing router still no.

anyways after diagnosing it said wireless capability turned off , troubleshooter wasnt able re enable it. why need help, it's been 2 days , have clients waiting on me.

that sounds wireless switch, located differently on each make/model - physical slider or toggle switch, hotkey on top row.   

i'd ask google wireless switch exact make/model. 

it may fn key along top, need toggle fn key trigger if want type capital letter instead of shift use fn key. 

 

Windows / Windows 8.1 / Network & internet