Windows Fax & Scan Loses Settings on Reboot - Microsoft Community


i have client 2 incoming fax servers on windows 7 using windows fax & scan.  these 2 machines on weekly cycle patch management performs automated reboot late wednesday evening , again thursday morning process updates.

after first reboot, windows fax & scan's auto answer settings revert default of answering on 5 rings.  long incoming faxes disconnect after four.

looking through registry, see reg-dword under fax software entries rings = 2, how resetting 5 on reboot?

can managed via gpo stay @ 2?

that's odd.  i've used windows fax & scan years, fax set answer after 2 rings, , value has never changed (and yes, i've rebooted many times in period, including involuntary reboots following windows updates).

if you're looking @

hkey_local_machine\software\microsoft\fax\setup\original setup data\rings

whatever value used for, doesn't control number of rings.  value set 5 on windows 7 pro system ... , fax answers after 2 rings.

or looking under

hkey_local_machine\software\microsoft\fax\devices ?

two subkeys under should key settings configured in fax & scan.

you write client using 2 "fax servers."  mean that?  windows fax , scan -- far know -- works fax modems.  perhaps mean there 2 windows 7 systems, each fax modem, used receive faxes.

what other software these machines have might access modems?

open modem's properties sheet (start > type device manager > press enter > double-click "modems" > double-click specific modem)/

click "advanced" tab.  there present in box "extra initialization commands"?  in general, box should empty, unless know put in it.



Windows / Windows 7



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