Kernal power error 41 random shutdown, windows update won't - Microsoft Community
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so i've had been having few problems custom pc while. firstly should explain has been randomly shutting down kernal power error 41 - after i've replaced hardware components. used related overheating before replacing components shuts down when been on minute or sometimes. i've taken pc repair guy , couldn't figure out why keeps happening (he did clean out , reset pc components , started happening less often).
lately usb keyboard , mouse randomly freeze , don't respond (although still power lit up). can restart , they're fine again last time went manually restart shutdown button wasn't working - screen go blank come frozen was. turned off power switch , left 15 minutes , when turned on still came frozen was... restarted after few tries, no idea why.
since have reinstalled windows 7 (to sure wasn't problem os) windows update kb3109103 won't install when download , try , install manually. i'm pretty sure had issue before reinstalling os windows updates not installing (360 security came same security patches 2014/15 every time restarted). since reinstalled it, on start up/restart comes screen similar 'start windows normally/start windows in safe mode' etc. asking me select between 2 'windows 7' options (i select top one) - first time reinstalled windows 7 didn't work did again , worked fine (unsure if related of problems @ all).
finally, yesterday taskeng.exe kept popping blank (i think) cmd prompt window - scanned malware , viruses , doesn't seem infected - file location in system32.
event log critical errors include
41 kernal-power (4 in last 7 days)
event log errors include:
3 kernal-eventtracing (7 in last 7 days)
20 windowsupdateclient (4 in last 7 days)
1000 applicationerror (1 in last 7 days)
1001 bugcheck (3 in last 7 days)
6008 eventlog (4 in last 7 days)
7001 service control manager (10 in last 7 days)
7026 service control manager (1 in last 7 days)
10010 distributedcom (1 in last 7 days)
10016 distributedcom (6 in last 7 days)
any appreciated.
hi katie,
it possible kernel power event id 41 error occurs when computer shut down, restarts unexpectedly or computer not shut down cleanly. better isolate concern, we'd gather information:
- does happen when perform in safe mode?
- have made recent changes before issue occur?
meanwhile, suggest suggest read , follow steps in article clicking on link. let provide more information windows kernel event id 41 error. may perform clean boot eliminate software conflicts.
keep posted if need additional help.
Windows / Windows 7 / Performance & system failures
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