unable to reset the pc - Microsoft Community
Windows / Windows 10 / Windows update, recovery, & backup / PC
start pc, after manufacturers logo disappears , windows 10 tries boot, press , hold power button down 5 - 10 seconds perform hard shut down
do twice
on third boot attempt, windows boot windows 10 repair environment, there can access startup recovery, safe mode, command prompt . . . etc.
choose troubleshoot - advanced options - reset pc
i hope helps!
Windows / Windows 10 / Windows update, recovery, & backup / PC
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