Can't Repair Microsoft Visual C++ 2015 Redistributable - Microsoft Community
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i've downloaded , installed civilization vi, game won't launch. internet searches have suggested problem microsoft visual c++ 2015.
to try fix it, used installer's 'repair option', returned error, saying 'setup failed'.
the log follows:
[2884:1dec][2017-03-26t17:36:57]i001: burn v3.7.3813.0, windows v6.1 (build 7601: service pack 1), path: c:\programdata\package cache\{d992c12e-cab2-426f-bde3-fb8c53950b0d}\vc_redist.x64.exe, cmdline: '/uninstall -burn.unelevated burnpipe.{c6a8e134-7446-4e09-8f20-d947b39fa9a6} {2196c454-6b70-4707-b26b-17de0ccf8d44} 8688'[2884:1dec][2017-03-26t17:36:57]i000: setting string variable 'wixbundlelog' value 'c:\users\sebast~1\appdata\local\temp\dd_vcredist_amd64_20170326173657.log'
[2884:1dec][2017-03-26t17:36:58]i100: detect begin, 10 packages
[2884:1dec][2017-03-26t17:36:58]i000: file search: windows_ucrt_detectkey, did not find path: c:\windows\system32\ucrtbase.dll
[2884:1dec][2017-03-26t17:36:58]i000: file search: windows_ucrt_detectkeyexists, did not find path: c:\windows\system32\ucrtbase.dll
[2884:1dec][2017-03-26t17:36:58]i000: setting numeric variable 'windows_ucrt_detectkeyexists' value 0
[2884:1dec][2017-03-26t17:36:58]i052: condition '(versionnt = v6.3 , not versionnt64) , (windows_ucrt_detectkeyexists , windows_ucrt_detectkey >= v10.0.10240.0)' evaluates false.
[2884:1dec][2017-03-26t17:36:58]i052: condition '(versionnt = v6.3 , versionnt64) , (windows_ucrt_detectkeyexists , windows_ucrt_detectkey >= v10.0.10240.0)' evaluates false.
[2884:1dec][2017-03-26t17:36:58]i052: condition '(versionnt = v6.2 , not versionnt64) , (windows_ucrt_detectkeyexists , windows_ucrt_detectkey >= v10.0.10240.0)' evaluates false.
[2884:1dec][2017-03-26t17:36:58]i052: condition '(versionnt = v6.2 , versionnt64) , (windows_ucrt_detectkeyexists , windows_ucrt_detectkey >= v10.0.10240.0)' evaluates false.
[2884:1dec][2017-03-26t17:36:58]i052: condition '(versionnt = v6.1 , not versionnt64) , (windows_ucrt_detectkeyexists , windows_ucrt_detectkey >= v10.0.10240.0)' evaluates false.
[2884:1dec][2017-03-26t17:36:58]i052: condition '(versionnt = v6.1 , versionnt64) , (windows_ucrt_detectkeyexists , windows_ucrt_detectkey >= v10.0.10240.0)' evaluates false.
[2884:1dec][2017-03-26t17:36:58]i052: condition '(versionnt = v6.0 , not versionnt64) , (windows_ucrt_detectkeyexists , windows_ucrt_detectkey >= v10.0.10240.0)' evaluates false.
[2884:1dec][2017-03-26t17:36:58]i052: condition '(versionnt = v6.0 , versionnt64) , (windows_ucrt_detectkeyexists , windows_ucrt_detectkey >= v10.0.10240.0)' evaluates false.
[2884:1dec][2017-03-26t17:36:58]i101: detected package: vcruntimeminimum_x64, state: present, cached: complete
[2884:1dec][2017-03-26t17:36:58]i101: detected package: vcruntimeadditional_x64, state: present, cached: complete
[2884:1dec][2017-03-26t17:36:58]i101: detected package: windows81_x86, state: absent, cached: none
[2884:1dec][2017-03-26t17:36:58]i101: detected package: windows81_x64, state: absent, cached: none
[2884:1dec][2017-03-26t17:36:58]i101: detected package: windows8_x86, state: absent, cached: none
[2884:1dec][2017-03-26t17:36:58]i101: detected package: windows8_x64, state: absent, cached: none
[2884:1dec][2017-03-26t17:36:58]i101: detected package: windows7_msu_x86, state: absent, cached: none
[2884:1dec][2017-03-26t17:36:58]i101: detected package: windows7_msu_x64, state: absent, cached: complete
[2884:1dec][2017-03-26t17:36:58]i101: detected package: windowsvista_msu_x86, state: absent, cached: none
[2884:1dec][2017-03-26t17:36:58]i101: detected package: windowsvista_msu_x64, state: absent, cached: none
[2884:1dec][2017-03-26t17:36:58]i052: condition 'versionnt64 >= v6.0 or (versionnt64 = v5.2 , servicepacklevel >= 1)' evaluates true.
[2884:1dec][2017-03-26t17:36:58]i199: detect complete, result: 0x0
[2884:1dec][2017-03-26t17:37:03]i200: plan begin, 10 packages, action: repair
[2884:1dec][2017-03-26t17:37:03]i052: condition '(versionnt64)' evaluates true.
[2884:1dec][2017-03-26t17:37:03]i000: setting string variable 'wixbundlelog_vcruntimeminimum_x64' value 'c:\users\sebast~1\appdata\local\temp\dd_vcredist_amd64_20170326173657_000_vcruntimeminimum_x64.log'
[2884:1dec][2017-03-26t17:37:03]i052: condition '(versionnt64)' evaluates true.
[2884:1dec][2017-03-26t17:37:03]i000: setting string variable 'wixbundlelog_vcruntimeadditional_x64' value 'c:\users\sebast~1\appdata\local\temp\dd_vcredist_amd64_20170326173657_001_vcruntimeadditional_x64.log'
[2884:1dec][2017-03-26t17:37:03]i052: condition 'versionnt = v6.3 , not versionnt64' evaluates false.
[2884:1dec][2017-03-26t17:37:03]w321: skipping dependency registration on package no dependency providers: windows81_x86
[2884:1dec][2017-03-26t17:37:03]i052: condition 'versionnt = v6.3 , versionnt64' evaluates false.
[2884:1dec][2017-03-26t17:37:03]w321: skipping dependency registration on package no dependency providers: windows81_x64
[2884:1dec][2017-03-26t17:37:03]i052: condition 'versionnt = v6.2 , not versionnt64' evaluates false.
[2884:1dec][2017-03-26t17:37:03]w321: skipping dependency registration on package no dependency providers: windows8_x86
[2884:1dec][2017-03-26t17:37:03]i052: condition 'versionnt = v6.2 , versionnt64' evaluates false.
[2884:1dec][2017-03-26t17:37:03]w321: skipping dependency registration on package no dependency providers: windows8_x64
[2884:1dec][2017-03-26t17:37:03]i052: condition 'versionnt = v6.1 , not versionnt64' evaluates false.
[2884:1dec][2017-03-26t17:37:03]w321: skipping dependency registration on package no dependency providers: windows7_msu_x86
[2884:1dec][2017-03-26t17:37:03]i052: condition 'versionnt = v6.1 , versionnt64' evaluates true.
[2884:1dec][2017-03-26t17:37:03]w321: skipping dependency registration on package no dependency providers: windows7_msu_x64
[2884:1dec][2017-03-26t17:37:03]i052: condition 'versionnt = v6.0 , not versionnt64' evaluates false.
[2884:1dec][2017-03-26t17:37:03]w321: skipping dependency registration on package no dependency providers: windowsvista_msu_x86
[2884:1dec][2017-03-26t17:37:03]i052: condition 'versionnt = v6.0 , versionnt64' evaluates false.
[2884:1dec][2017-03-26t17:37:03]w321: skipping dependency registration on package no dependency providers: windowsvista_msu_x64
[2884:1dec][2017-03-26t17:37:03]i201: planned package: vcruntimeminimum_x64, state: present, default requested: repair, ba requested: repair, execute: repair, rollback: none, cache: no, uncache: no, dependency: register
[2884:1dec][2017-03-26t17:37:03]i201: planned package: vcruntimeadditional_x64, state: present, default requested: repair, ba requested: repair, execute: repair, rollback: none, cache: no, uncache: no, dependency: register
[2884:1dec][2017-03-26t17:37:03]i201: planned package: windows81_x86, state: absent, default requested: absent, ba requested: absent, execute: none, rollback: none, cache: no, uncache: no, dependency: none
[2884:1dec][2017-03-26t17:37:03]i201: planned package: windows81_x64, state: absent, default requested: absent, ba requested: absent, execute: none, rollback: none, cache: no, uncache: no, dependency: none
[2884:1dec][2017-03-26t17:37:03]i201: planned package: windows8_x86, state: absent, default requested: absent, ba requested: absent, execute: none, rollback: none, cache: no, uncache: no, dependency: none
[2884:1dec][2017-03-26t17:37:03]i201: planned package: windows8_x64, state: absent, default requested: absent, ba requested: absent, execute: none, rollback: none, cache: no, uncache: no, dependency: none
[2884:1dec][2017-03-26t17:37:03]i201: planned package: windows7_msu_x86, state: absent, default requested: absent, ba requested: absent, execute: none, rollback: none, cache: no, uncache: no, dependency: none
[2884:1dec][2017-03-26t17:37:03]i201: planned package: windows7_msu_x64, state: absent, default requested: repair, ba requested: repair, execute: install, rollback: uninstall, cache: no, uncache: no, dependency: none
[2884:1dec][2017-03-26t17:37:03]i201: planned package: windowsvista_msu_x86, state: absent, default requested: absent, ba requested: absent, execute: none, rollback: none, cache: no, uncache: no, dependency: none
[2884:1dec][2017-03-26t17:37:03]i201: planned package: windowsvista_msu_x64, state: absent, default requested: absent, ba requested: absent, execute: none, rollback: none, cache: no, uncache: no, dependency: none
[2884:1dec][2017-03-26t17:37:03]i299: plan complete, result: 0x0
[2884:1dec][2017-03-26t17:37:03]i300: apply begin
[21f0:25fc][2017-03-26t17:37:03]i360: creating system restore point.
[21f0:25fc][2017-03-26t17:37:19]i361: created system restore point.
[21f0:25fc][2017-03-26t17:37:19]i371: updating session, registration key: software\microsoft\windows\currentversion\uninstall\{d992c12e-cab2-426f-bde3-fb8c53950b0d}, resume: active, restart initiated: no, disable resume: no
[21f0:13b4][2017-03-26t17:37:19]i304: verified existing payload: vcruntimeminimum_x64 @ path: c:\programdata\package cache\{50a2bc33-c9cd-3bf1-a8ff-53c10a0b183c}v14.0.24215\packages\vcruntimeminimum_amd64\vc_runtimeminimum_x64.msi.
[21f0:13b4][2017-03-26t17:37:19]i304: verified existing payload: cab5046a8ab272bf37297bb7928664c9503 @ path: c:\programdata\package cache\{50a2bc33-c9cd-3bf1-a8ff-53c10a0b183c}v14.0.24215\packages\vcruntimeminimum_amd64\cab1.cab.
[21f0:13b4][2017-03-26t17:37:19]i304: verified existing payload: vcruntimeadditional_x64 @ path: c:\programdata\package cache\{ef1ec6a9-17de-3da9-b040-686a1e8a8b04}v14.0.24215\packages\vcruntimeadditional_amd64\vc_runtimeadditional_x64.msi.
[21f0:13b4][2017-03-26t17:37:19]i304: verified existing payload: cab2c04ddc374bd96eb5c8eb8208f2c7c92 @ path: c:\programdata\package cache\{ef1ec6a9-17de-3da9-b040-686a1e8a8b04}v14.0.24215\packages\vcruntimeadditional_amd64\cab1.cab.
[21f0:13b4][2017-03-26t17:37:19]i304: verified existing payload: windows7_msu_x64 @ path: c:\programdata\package cache\54050a5f8ae7f0c56e553f0090146c17a1d2bf8d\packages\patch\x64\windows6.1-kb2999226-x64.msu.
[21f0:25fc][2017-03-26t17:37:19]i301: applying execute package: vcruntimeminimum_x64, action: repair, path: c:\programdata\package cache\{50a2bc33-c9cd-3bf1-a8ff-53c10a0b183c}v14.0.24215\packages\vcruntimeminimum_amd64\vc_runtimeminimum_x64.msi, arguments: ' msifastinstall="7" novsui="1"'
[2884:1dec][2017-03-26t17:37:24]i319: applied execute package: vcruntimeminimum_x64, result: 0x0, restart: none
[21f0:25fc][2017-03-26t17:37:24]i325: registering dependency: {d992c12e-cab2-426f-bde3-fb8c53950b0d} on package provider: microsoft.vs.vc_runtimeminimumvsu_amd64,v14, package: vcruntimeminimum_x64
[21f0:25fc][2017-03-26t17:37:24]i301: applying execute package: vcruntimeadditional_x64, action: repair, path: c:\programdata\package cache\{ef1ec6a9-17de-3da9-b040-686a1e8a8b04}v14.0.24215\packages\vcruntimeadditional_amd64\vc_runtimeadditional_x64.msi, arguments: ' msifastinstall="7" novsui="1"'
[2884:1dec][2017-03-26t17:37:28]i319: applied execute package: vcruntimeadditional_x64, result: 0x0, restart: none
[21f0:25fc][2017-03-26t17:37:28]i325: registering dependency: {d992c12e-cab2-426f-bde3-fb8c53950b0d} on package provider: microsoft.vs.vc_runtimeadditionalvsu_amd64,v14, package: vcruntimeadditional_x64
[21f0:25fc][2017-03-26t17:37:28]i301: applying execute package: windows7_msu_x64, action: install, path: c:\programdata\package cache\54050a5f8ae7f0c56e553f0090146c17a1d2bf8d\packages\patch\x64\windows6.1-kb2999226-x64.msu, arguments: '"c:\windows\sysnative\wusa.exe" "c:\programdata\package cache\54050a5f8ae7f0c56e553f0090146c17a1d2bf8d\packages\patch\x64\windows6.1-kb2999226-x64.msu" /quiet /norestart'
[21f0:25fc][2017-03-26t17:37:28]e000: error 0x80070652: failed execute msu package.
[2884:1dec][2017-03-26t17:37:28]e000: error 0x80070652: failed configure per-machine msu package.
[2884:1dec][2017-03-26t17:37:28]w348: application requested retry of package: windows7_msu_x64, encountered error: 0x80070652. retrying...
[21f0:25fc][2017-03-26t17:37:31]i301: applying execute package: windows7_msu_x64, action: install, path: c:\programdata\package cache\54050a5f8ae7f0c56e553f0090146c17a1d2bf8d\packages\patch\x64\windows6.1-kb2999226-x64.msu, arguments: '"c:\windows\sysnative\wusa.exe" "c:\programdata\package cache\54050a5f8ae7f0c56e553f0090146c17a1d2bf8d\packages\patch\x64\windows6.1-kb2999226-x64.msu" /quiet /norestart'
[21f0:25fc][2017-03-26t17:37:31]e000: error 0x80070652: failed execute msu package.
[2884:1dec][2017-03-26t17:37:31]e000: error 0x80070652: failed configure per-machine msu package.
[2884:1dec][2017-03-26t17:37:31]w348: application requested retry of package: windows7_msu_x64, encountered error: 0x80070652. retrying...
[21f0:25fc][2017-03-26t17:37:34]i301: applying execute package: windows7_msu_x64, action: install, path: c:\programdata\package cache\54050a5f8ae7f0c56e553f0090146c17a1d2bf8d\packages\patch\x64\windows6.1-kb2999226-x64.msu, arguments: '"c:\windows\sysnative\wusa.exe" "c:\programdata\package cache\54050a5f8ae7f0c56e553f0090146c17a1d2bf8d\packages\patch\x64\windows6.1-kb2999226-x64.msu" /quiet /norestart'
[21f0:25fc][2017-03-26t17:37:34]e000: error 0x80070425: failed stop wusa service.
[21f0:25fc][2017-03-26t17:37:34]e000: error 0x80070652: failed execute msu package.
[2884:1dec][2017-03-26t17:37:34]e000: error 0x80070652: failed configure per-machine msu package.
[2884:1dec][2017-03-26t17:37:34]w348: application requested retry of package: windows7_msu_x64, encountered error: 0x80070652. retrying...
[21f0:25fc][2017-03-26t17:37:37]i301: applying execute package: windows7_msu_x64, action: install, path: c:\programdata\package cache\54050a5f8ae7f0c56e553f0090146c17a1d2bf8d\packages\patch\x64\windows6.1-kb2999226-x64.msu, arguments: '"c:\windows\sysnative\wusa.exe" "c:\programdata\package cache\54050a5f8ae7f0c56e553f0090146c17a1d2bf8d\packages\patch\x64\windows6.1-kb2999226-x64.msu" /quiet /norestart'
[21f0:25fc][2017-03-26t17:37:37]e000: error 0x80070652: failed execute msu package.
[2884:1dec][2017-03-26t17:37:37]e000: error 0x80070652: failed configure per-machine msu package.
[2884:1dec][2017-03-26t17:37:37]i319: applied execute package: windows7_msu_x64, result: 0x80070652, restart: none
[2884:1dec][2017-03-26t17:37:37]e000: error 0x80070652: failed execute msu package.
[21f0:25fc][2017-03-26t17:37:37]i372: session end, registration key: software\microsoft\windows\currentversion\uninstall\{d992c12e-cab2-426f-bde3-fb8c53950b0d}, resume: arp, restart: none, disable resume: no
[21f0:25fc][2017-03-26t17:37:37]i371: updating session, registration key: software\microsoft\windows\currentversion\uninstall\{d992c12e-cab2-426f-bde3-fb8c53950b0d}, resume: arp, restart initiated: no, disable resume: no
[2884:1dec][2017-03-26t17:37:37]i399: apply complete, result: 0x80070652, restart: none, ba requested restart: no
hi sebastian,
to address concern microsoft visual c, recommend post concern to msdn for more advance troubleshooting. provided resolution looking for.
regards.
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