Oops something went wrong - Microsoft Community

while in initial set new pc entered wrong user name page gone blank oops went wrong tried turning off on stuck message 

try performing factory reset:

new computers come preinstalled windows have called recovery partition. used reinstall operating system in event of system crash. access it, need boot when start computer pressing function key. can either f1, f2, f9, f10, f11, f12 or del or tab key. consult owners manual came pc instructions how reinstall windows.

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this how recovery partition accessed popular makes..

for dell, press ctrl + f11 directly after powering unit

for hp, press f11 directly after powering unit

for lg, press f11 directly after powering unit

for toshiba, press , hold '0' before , during power up

for acer, press , hold alt + f10 see logo

for asus, press f9 see asus logo.

for samsung, press f4 @ power up..

for fujitsu, press f8 key repeatedly directly after powering up

for advent, restart computer. press f10 repeatedly until message "starting system recovery" displayed

for sony vaio, restart , press "f8" or "f10" repeatedly until "advanced boot options" screen appears.

Windows / Windows 10 / Install, upgrade, & activate / PC