Same problem with Windows 10 creators update failing to install - Microsoft Community

my 64 bit acer computer has windows 10 pro version 1607. when using windows updater upgrade version 1703, computer crashes @ 75% installation. after rebooting, installation continues crashes again @ 87% installation. reboot time reverts version 1607 error message stating windows failed update.

all drivers date. 

this same problem occurred when upgrading computer windows 8 10 long time ago.

it looks microsoft never identified or fixed problem then, recurring now. suspect is hardware issue video card because fan loud , continuous during crashes.

hi,


windows update failure may due lousy internet connection or previous update hasn't been installed.

let's run windows update troubleshooter repair problems windows update. kindly click "download troubleshooter windows 10" link download , run troubleshooter.

if issue persists when trying update, let's reset windows update components further troubleshoot concern. can follow steps on how reset windows update components link.

please make sure have stable internet connection avoid interruption during installation.

let know happens after following troubleshooting steps above.


regards.

Windows / Windows 10 / Windows update, recovery, & backup / PC