My Reset does not work on my Windows 10 pc - Microsoft Community

hello, having problem reset on pc. have tried reinstalling windows, have tried hitting reset button when search reset in search bar. none of works, says is,"your reset unsuccessful; nothing changed," dont want buy hard drive.i desperately need because computer hasnt been reset since 2014 lol.

please help, henry.

backup data

if not have windows 10 installation media click here to download media creation tool (click on download tool now), can download latest windows 10 iso (select create installation media pc), can create bootable usb flash drive (min 4gb) using tool or create iso file can later burn dvd

then, boot pc installation media created (change boot order in bios)

since you had windows 10 installed , activated on pc during installation process skip steps ask product key , select option 'i reinstalling windows 10 on pc', , activation not issue, pc have digital entitlement stored on microsoft servers

 

Windows / Windows 10 / Windows update, recovery, & backup / PC