unable to open windows store - Microsoft Community


unable open windows store have tried doing wsreset.exe did not work have tried powershell did not work either want figure out how fix issue , neither microsoft support can fix crap.

hi nathan,

to resolve issue, suggest run the windows store apps troubleshooter. to run it, follow steps below:


  1. click start.  
  2. on search bar, type troubleshooting, , click on troubleshooting results. 
  3. on left pane, click view all.
  4. click windows store apps.

if issue persists, let's clear files related windows store. follow steps below:

  1. click start.
  2. on search bar, type services, , click on services from results.
  3. the list of services appear. windows update on list, right-click on it, , click stop.
  4. open file explorer.
  5. navigate c:\windows\softwaredistribution and delete of contents. go folder, can paste path on address bar.
  6. go services window, , start windows update service.
  7. open store again.

let know how goes assist further. 



Windows / Windows 10 / Microsoft Store / PC



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