When i try to troubleshoot my internet it says "Install a driver - Microsoft Community

please help!

hi jackson,

one of possible reasons why you've encountered error due outdated or incompatible network adapter driver. address concern, suggest check if updated driver available. if windows can’t find new driver network adapter, visit pc manufacturer’s website , download latest network adapter driver there. if computer can't connect internet, you'll need download driver on different pc , save usb flash drive can install driver on pc. you’ll need know pc manufacturer , model name or number.

to check if updated driver available, follow these steps:

1. click start button select control panel.
2. select system , security under system, click on device manager. if you're prompted administrator password or confirmation, type password or provide confirmation.
   
3. in device manager, double-click network adapters, right-click adapter, , select properties.
4. select driver tab, , select update driver.
5. select search automatically updated driver software.

if further assistance needed, don't hesitate reply on thread.

Windows / Windows 7 / Network & internet