Explorer.exe constantly restarting (even in safe mode) - Microsoft Community


okay started me being on skype , making phone call company , skype froze , had issues it. blabla forced stop task manager , 3 minutes later got random blue screen of death)

anyways.... restarted pc , logged in account , instantly greeted explorer.exe has stopped working, trying find solution attempts restart explorer.exe

it's doing , won't stop. (explorer.exe crashes every 10 seconds in safe mode , in normal mode crashes takes few minutes come crashes right away.

in safe mode , it's still doing it.

what have tried:

sfc  /verifyonly
c:\windows\system32>sfc /verifyonly

beginning system scan.  process take time.

beginning verification phase of system scan.
verification 100% complete.

windows resource protection found integrity violations. details included in

the cbs.log windir\logs\cbs\cbs.log. example c:\windows\logs\cbs\cbs.log


sfc /scannow (gives me error @ 8%)

c:\windows\system32>sfc /scannow

beginning system scan.  process take time.

beginning verification phase of system scan.
verification 8% complete.

windows resource protection not perform requested operation.

opened laptop see if loose (also cleaned bit)

virus scans.

checked in regedit that's in windows logon it's talking shell has explorer.exe dont have named shell...


now got error info
logged hidden admin account , explorer crashed , provided these details.
problem signature:
  problem event name:    inpagecofire
  error status code:    c0000185
  faulting media type:    00000003
  damaged file name:    es.dll
  os version:    6.1.7601.2.1.0.768.3
  locale id:    1033
  additional information 1:    9bff
  additional information 2:    9bff999e7b426d30d5d3fef055edc902
  additional information 3:    0f3e
  additional information 4:    0f3ea9cf69c8a9335493144d762b134d

read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

if online privacy statement not available, please read our privacy statement offline:
  c:\windows\system32\en-us\erofflps.txt


i not want factory restart laptop or reinstall os. dont have restart point, cd or anything, please keep in mind

please me issue laptop not usable in regular mode. in safemode networking , it's extremely frustrating.

sfc scan doesnt work.
ran chkdsk before didtn find anything.

fixed issue, downloaded program called dll care , downloaded es.dll file , replaced , error  explorer.exe stopped happening. laptop works fine now.


Windows / Windows 7 / Performance & system failures



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