Loss of internet connection and recovery failure for WIN 10 pro 64 - Microsoft Community

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 my primary computer (was) updated win 10 pro 64. some of microsoft services failing, loaded “msconfig” , ran diagnostic boot.  when completed, system booted.  keyboard locked out , there no network access.  recovery attempted “file saving” , full recovery.  attempts options failed.  recovery wiped os, have no access unit.

i writing secondary computer running 8.1 pro 64.  easiest new hard drive , install scratch?

unless have reason believe hard disk has failed, should download media creation tool , proceed clean install of windows.  

   clean install windows 10



Windows / Windows 10 / Windows update, recovery, & backup / PC



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