Internet Scams - Microsoft Community

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i let company called gotoassist gain control of computer after microsoft window popped telling me call number, if not computer blocked. rude , asking felt irrelevant questions hung , un-installed gotoassist application. question can still have access computer?

***post moved moderator appropriate forum category.***

it's common scam have ended task manager. must consider on computer has been compromised. passwords, pin numbers, financial account information. clean install of windows best option, @ least, following.


quietman, see: have been hacked...what should do?
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

and ftc:

tech support scams
https://www.consumer.ftc.gov/articles/0346-tech-support-scams

next, follow instructions here if pop gone.
http://malwaretips.com/blogs/remove-tech-support-scam-popups/


run tool.


superantispyware (free version)
http://www.superantispyware.com/


please read:

psa: tech support scams pop-ups on rise
https://blog.malwarebytes.org/fraud-scam/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/

breaking down notably sophisticated tech support scam m.o.
https://blogs.technet.microsoft.com/mmpc/2017/03/02/breaking-down-a-notably-sophisticated-tech-support-scam-m-o/



Windows / Other/Unknown / Security & privacy



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