Printer has 1project in que tried to delete won't delete - Microsoft Community


printer locked won't respond commands has 1 project print can't delete

hi,

try deleting print job in safe mode

"5 ways boot safe mode in windows 8 & windows 8.1"

http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81

"how start windows 8 , 8.1 in safe mode"

http://www.eightforums.com/tutorials/2757-safe-mode-start-windows-8-a.html

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if not, uninstall/reinstall printer.

go printer manufacturer's website > key in printer model number , operating system.

uninstall/reinstall printer using latest drivers there operating system.

most printer manufacturer's have troubleshooting steps take listed there, too.

this may assist too:

"fix printer problems"

http://windows.microsoft.com/en-us/windows/printer-problems-in-windows-help#fix-printer-problems=windows-xp&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

cheers.



Windows / Windows 8.1 / Performance & system failures



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