Random black screen after updating to windows 10 - Microsoft Community


hi,

i'm using 4 monitors nvidia 510 graphic card. after updating windows 10 system seems crash randomly

with error:

0x00000116 video_tdr_error

0x0000001e kmode_exception_not_handled

graphic drive date , hardware checking pass. 

any suggestions?

hi mandy,

to concern, know graphics card manufacturers continually update drivers resolve such errors. suggest try follow steps provided below:

  1. check windows update see if driver updates available.
  2. check website of graphics card manufacturer , install latest drivers.
  3. if still experiencing error latest display drivers installed, recommend monitoring graphics card manufacturer’s website updated drivers , installing them when available.

let know how goes.

regards.



Windows / Windows 10 / Windows update, recovery, & backup / PC



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