want know how refresh computer in windows 10 without affecting files.
refreshing computer removes programs not downloaded windows store. although personal files not affected, suggest backing files before refresh because why take chances.
1. open settings app
2. select update , security
3. on left-hand side of screen, click recovery
4. on right, click refresh pc , follow instructions.
if doesn't work you, try restart method:
1. on login screen, click power icon, hold down shift key, click restart
2. see light blue screen options. click troubleshoot > advanced options > refresh pc.
hope helped.
Windows / Windows 10 / Windows update, recovery, & backup / PC
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