Have lost sound. - Microsoft Community

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encountered virus. lost programs. reset default settings. went acer.com , downloaded drivers & updates. when finished,  had no sound. audio output device had been removed icon list. please advise. not tech savvy.  ma.


more not when device isn't working because driver has become corrupted. re-installing fresh copy should help

completely remove current driver , install newest driver available.  for instructions on how that read updating drivers  here http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149


Windows / Windows 8.1 / Devices & drivers



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