cant view pictures - Microsoft Community


upon clicking on pictures blue screen following message:

this app can't open

there's problem @{microsoft.windows.photos_15.1201.10020.0_x64_8wekyb3d8bbwe?ms-resources://.......

as updated windows did it.



hello asaf,

we'd know more information assist better concern. kindly answer following questions:

  • did make changes on computer prior issue?
  • does error happens of images you're trying open?
  • have tried using windows app troubleshooter? if still haven't, may check here.

looking forward response.

did solve problem?

sorry didn't help.


happened right after updated windows 10. cant open of pictures.  can view them once click long annoying message.  window trouble shoot not help.

did solve problem?

sorry didn't help.


if troubleshooter didn't help, recommend uninstalling photo app using windows powershell command , reinstalling using windows store. follow steps below:

1.      open the start menu, type windows powershell in search bar.

2.      right click on the windows powershell and select run administrator.

3.      enter below command uninstall photo app.

               get-appxpackage *microsoft.windows.photos* | remove-appxpackage

after performing above steps, install photo app windows store.

reference: refer following microsoft article on photos app windows help.

let know how goes.

did solve problem?

sorry didn't help.


 
question info

views: 18 last updated: january 2, 2018 applies to: