Windows 10 Update Trashed My PC - Microsoft Community

i have dell inspiron laptop running windows 7

it "upgraded", against wishes, windows 10.

the latest update caused run incredibly , trigger numerous errors, has done many other users.

i have downloaded windows 10 iso onto usb repair or rebuild computer - back. how use usb?

i can't load windows in normal way , execute iso within explorer because goes endless "checking errors" loop , never loads.

i can boot iso , "repair computer", "troubleshoot", "system image recovery", told, "windows cannot find system image on computer".

i can boot iso , command prompt, do then? if "diskpart list volume" get, amongst other things, "volume 3 d esd-usb fat32 removable 14gb healthy", which, assume, recovery drive, how execute whatever needs executed?

any gratefully received.

please provide more information cause of problem may diagnosed.

 

please restart computer , allow 20 minutes system run before uploading information required me investigate problem. when examining event viewer log files many, not all, problems show in period after computer has been booted.

 

please provide copy of system information file. access system information file select keyboard shortcut win+r, type msinfo32 and click ok . place cursor on system summary. select file, export , give file name noting located. click save. files in txt file format preferred.do not place cursor within body of report before exporting file.the system creates new system information file each time system information accessed. need allow minute or 2 file populated before exporting copy. please upload file onedrive, share , post link here. if report in language other english, please state language.

 

please upload onedrive , share copy of system log file from event viewer , post link here. please remove earlier copies of logs onedrive.

 

to access system log select keyboard shortcut win+r, type eventvwr.msc , press the enter key. list in left side of window select windows logs , system. place cursor on system, select action menu , save events as (the default evtx file type) , give file name. not provide filtered files. do not place cursor in list of reports before selecting action menu. not clear logs whilst have continuing problem.

 

for onedrive see paragraph 9.3:

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Windows / Windows 10 / Windows update, recovery, & backup / PC