UNABLE TO PLAY MEDIA FILES USING WINDOWS MEDIA PLAYER ON WINDOWS 8.1 - Microsoft Community

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whenever try playing audio or video , error occurs says 'windows media player encountered problem while playing file.' please suggest should do.

hi,

to further assist you, kindly answer these following questions:

  • does error message appear on every media file?
  • what changes you've made on pc prior issue?

we'll looking forward reply.

regards.



Windows / Windows 8.1 / Music, photos, & video / Video app



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