Laptop freezing - Microsoft Community

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laptop asus running on windows 8.1 , on year old. every couple of days, freezes suddenly: there no cursor movement, none of buttons work. have turn off power button , start again. have factory reset , taken asus service centre. worked fine till few weeks after servicing. need sorted out asap. appreciated. thanks.

hi,

you don't need restart pc device usable again. behavior seems affect apps.

we suggest check , read article our website work around issues.

please click this link process.

let know how goes.

regards.



Windows / Windows 8.1 / Performance & system failures



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