browsing problem - Microsoft Community

- April 25, 2010

i have dell computer windows10 installed and netgear69 wifi system. internet connection through dlink modem. rece.ntly when browse edge news main head lines appear. when go specific news item concerned news appears fraction of minute , web page , automatically shifts default.improvisation-guild.com fraction of second , moves on play.leadzupc.com. page displays ''we cannot reach page. make sure got right web address" have macaffe antivirus installed , windows updated. had tried reset computer. problem persists. can help. happens all news sites such ndtv, times of india, washington post. other portals bank portal not affected

***post moved moderator appropriate forum category.***

i have dell computer windows10 installed and netgear69 wifi system. internet connection through dlink modem. rece.ntly when browse edge news main head lines appear. when go specific news item concerned news appears fraction of minute , web page , automatically shifts default.improvisation-guild.com fraction of second , moves on play.leadzupc.com. page displays ''we cannot reach page. make sure got right web address" have macaffe antivirus installed , windows updated. had tried reset computer. problem persists. can help. happens all news sites such ndtv, times of india, washington post. other portals bank portal not affected

what advice did receive mcafee support or mcafee forum?

https://home.mcafee.com/root/support.aspx

https://community.mcafee.com/community/home

you may want scan emsisoft emergency kit (a free program): http://blog.emsisoft.com/2015/06/09/how-to-find-and-clean-malware-infections-with-emsisoft-emergency-kit/

for issues popups/redirects while using edge see the answer of greginmich dated june 20, 2016: http://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/1-888-2361-scam/0990122e-61a9-431b-947e-a904c202fa7c more detailed information on issue may found in january 2, 2017 answer of greginmich in https://answers.microsoft.com/en-us/protect/forum/protect_defender-protect_scanning/microsoft-virus/5335f80f-4cfc-49e0-bbcf-8f575730779a.

if popups continue see following free multi-step removal guide malwaretips.com: https://malwaretips.com/blogs/remove-play-leadzu-com/

note may need reset browsers.

https://malwaretips.com/blogs/reset-internet-explorer-settings/

https://malwaretips.com/blogs/reset-chrome-settings/

https://malwaretips.com/blogs/reset-firefox-settings/

http://www.howtogeek.com/237527/how-to-reset-microsoft-edge-in-windows-10/

regards...