my toshiba satellite l775 runs windows 10.
after windows 10 automatically updated for critical updates on 4/12/2017, keyboard doesn't work again.
--update history--
windows malicious software removal tool windows 8, 8.1, 10 , windows server 2012, 2012 r2, 2016 x64 edition - april 2017 (kb890830)
installed on 4/12/2017
security update adobe flash player windows 10 version 1607 (for x64-based systems) (kb4018483)
installed on 4/12/2017
security update microsoft silverlight (kb4017094)
installed on 4/12/2017
security update microsoft office 2013 (kb3178710) 64-bit edition
installed on 4/12/2017
cumulative update windows 10 version 1607 x64-based systems (kb4015217)
installed on 4/12/2017
security update microsoft outlook 2013 (kb3172519) 64-bit edition
installed on 4/12/2017
--end of update history--
i had same problem on march 16, 2017. made request on 3/16/2017 below
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/after-windows-10-was-automatically-updated-on/4b32b20a-89ca-4973-b5ce-9e457ec5c43c?tm=1489716989357
my previous problem solved after "cumulative update windows 10 version 1607 x64-based systems (kb4015438)" installed on 3/20/2017.
please provide me new patch fix keyboard malfunctioning problem.
thanks.
hi,
based on description of issue have stated above, issue started after critical updates installed on computer. suggest download , run windows update troubleshooter resolve issue.
let know result.
Windows / Windows 10 / Windows update, recovery, & backup / PC
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