KB4019472 Hangs at 11 or 12 % Download then stops - Microsoft Community

have run update troubleshooter , running again.  have rebooted few times , update starts downloading again.  computer dell inspiron 17r windows 10 pro, 16 gigs of ram , i7 processor.  will add error when download gets interrupted again.  appears update history gone update troubleshooter still running

add here error • 2017-05 cumulative update windows 10 version 1607 x64-based systems (kb4019472) - error 0x8e5e03fa

answer-by-number:

1. when (approx. date) did purchase del inspiron 17r computer?

2. did computer come win10 preinstalled, did you clean install of win10, or did upgrade win7 computer or win8.1 computer [<=pick one!] to win10?

3. has norton application or mcafee application ever been installed on computer since bought it?

4. have ever run norton removal tool and/or mcafee consumer products removal tool?

5. os build of windows 10 version 1607 is installed?

• press & hold windows key , press the r key. in the run dialog, type winver , press the enter key.

6. same dell computer - not same problem or win10 version - in previous thread of yours? =>  https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-v-1511-taskbar-is-not-working-right/d1ab7c8f-7d7b-45ed-af6a-0c99172fbd5d

Windows / Windows 10 / Windows update, recovery, & backup / PC